Senior Principal Payment Tech Development Manager

Core Responsibilities

• People Leadership & Talent Architecture
• Directly recruit, hire, and build a high-performing engineering and validation organization
• Design the team structure to support evolving payment technology roadmaps
• Own performance management, goal setting, and career development pathways for direct reports
• Cultivate the next generation of technical leaders and people managers within the group
• Foster an inclusive culture of technical excellence, continuous learning, and absolute accountability within the development and testing teams
• Resource Optimization
• Strategically manage resource allocation, capacity planning, and headcount budgeting
• Product Development & Technical Direction
• Drive Technology Roadmap
• Lead and direct engineering teams to design and develop next-generation payment technologies across card acceptance and payment devices
• Define Architectural Specifications
• Stakeholder Management & Collaboration
• Act as the primary liaison and trusted advisor to executive leadership, business partners, and global cross-functional teams
• Translate complex technical payment roadmaps into clear business outcomes
• Manage complex, matrixed relationships with internal and external stakeholders
• Drive alignment on new and updated payment standards, specifications, and deployment strategies
• Influence Ecosystems
• Testing, Certification & Global Compliance Framework Architecture
• Establish and oversee comprehensive testing requirements, test plans, and procedures for cutting-edge payment technology products
• Validation Governance
• Own the overarching strategy and development of requirements/tools needed for execution of Card Personalization Validation and Mobile Provisioning Validation processes
• Compliance Program Design
• Collaborate in defining global certification requirements and compliance programs to guarantee high-quality, standardized product rollouts
• Vendor, Partner & Industry Management
• Manage high-value relationships with external vendors, including card and chip manufacturers, test laboratories, test tool providers, and mobile developers
• Represent the organization and spearhead technical positions within relevant global standardization organizations to influence the future of payment specifications
• Vendor Accountability
• Establish SLAs and governance models to oversee external partners, ensuring delivered services and tools strictly align with corporate benchmarks
• Risk Management & Governance
• Anticipate systemic risks, technical bottlenecks, or customer-impacting vulnerabilities
• Design mitigation strategies and lead executive-level escalations when necessary

Basic Qualifications

• High School Diploma, GED or equivalent certification
• At least 6 years of payment technology research and development experience
• At least 4 years of experience supporting, partnering and interacting with internal or external business clients
• At least 4 years of people management and performance management experience

Preferred Qualifications

• Bachelor's or Master’s Degree in Engineering, Computer Science or Technology
• Experience managing and scaling engineering teams in a fast-paced corporate environment
• Experience leading large-scale deployment projects involving EMV payments systems, mobile payment technologies (including cloud-based payments) and secure elements
• Deep understanding of EMV Functional and EMV Security requirements