Senior Principal – Operational Consumer Products, Retail and Logistics, Infosys Consulting

Infosys Consulting is seeking a Senior Principal with proven consulting experience in the Consumer Products, Retail, and Logistics sectors.

Responsibilities

• Build and foster professional relationships with senior and C-level client executives, representing the client’s best interests.
• Identify and create multi-million-dollar opportunities within existing and new clients using industry knowledge, intellectual capital, and Infosys services offerings.
• Provide intellectual leadership and active participation in the portfolio of projects, reviewing progress with the team and client, and intervening in critical situations.
• Lead and guide program teams to ensure clients realize the business value articulated at deal closure, resolving escalated issues.
• Lead proposal development, including articulating value propositions, fine-tuning financials, and presenting compelling propositions to clients.
• Analyze deal probability and criticality, negotiate contract terms, and secure internal stakeholder approvals for smooth deal closure.
• Attract, develop, and retain top consulting talent to build the next generation of Infosys Consulting leaders.
• Plan headcount distribution, identify skill needs, interview candidates, and influence employer perception to secure required talent.
• Determine and implement practice strategy, ensuring operational discipline to enable growth.
• Prepare account plans, estimate sales potential, and identify key clients and collaboration opportunities.
• Author or contribute to articles and intellectual capital to advance client service quality and propagate a knowledge management culture.
• Drive account growth through proactive pitches, business case development, and account mining within existing and target clients.
• Sell and lead large-scale transformation programs, owning the end-to-end sales cycle from opportunity identification to contract close.
• Partner with account teams and delivery leaders to build a robust pipeline and position Infosys as a strategic partner.
• Develop and pitch points of view on emerging supply chain topics, such as AI-driven demand/supply planning, control tower solutions, and resilience.
• Serve as a trusted advisor to client executives, bringing deep expertise in AI & Data, Supply Chain Planning, Procure to Pay, and/or Order-to-Cash.
• Lead and oversee delivery of complex, large-scale transformation programs, ensuring quality, timeliness, and value realization.
• Build and maintain strong client relationships to support long-term account expansion.
• Shape thought leadership around AI-led transformation and Retail/CPG Operations.
• Mentor and develop consulting talent, contributing to practice-building and capability development.

Qualifications

• M.B.A or equivalent advanced degree.
• 15+ years of management consulting experience within Consumer Products, Retail, and/or Logistics sectors, with a strong track record in sales, relationship management, and account growth.
• Proven experience selling and leading large, complex transformation programs.
• Deep expertise in one or more of: AI & Data, Supply Chain Planning, Order-to-Cash.
• Working knowledge of platforms such as o9, SAP IBP, and SAP S/4HANA.
• Demonstrated ability to build compelling business cases and lead proactive client pitches.
• Strong executive presence with excellent written and verbal communication skills.
• Ability to travel extensively.

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Pay

Estimated annual compensation range for candidates based in the US: $241,000 – $300,000.

Benefits

• Medical, Dental, Vision, and Life Insurance.
• Long-term and Short-term Disability.
• Health and Dependent Care Reimbursement Accounts.
• Accident, Critical Illness, Hospital Indemnity, and Legal Insurance.
• 401(k) plan with contributions dependent on salary level.
• Paid holidays plus Paid Time Off.

About Us

Infosys Consulting’s Consumer Goods, Retail, and Logistics vertical is a community of business strategists, innovators, process engineers, and technology leaders who partner with clients to deliver large-scale business and IT/digital transformations. We combine time-tested methodologies, people-driven innovation, and disruptive technology to enable smart transformation for leaders of top brands.

Our consultancy offers:

• Ability to design and implement end-to-end solutions at scale.
• A flat organizational structure with direct access to senior leaders.
• An entrepreneurial environment with motivated consultants.
• Opportunities to impact local communities.
• Career design and professional learning and development.
• A truly global culture.

Who You Will Collaborate With

• Highly experienced practitioners from Big 4 consulting, IT services, leading agencies, and technology platform companies.
• Several other business units within the larger Infosys organization.

Focus Areas

• Experience Transformation: Help clients design, implement, and optimize experiences, digital products, and services to meet consumer needs and drive growth.
• Digital Business Transformation: Help clients leverage strategy, data, AI, and technology to accelerate their digitally enabled future.
• Intelligent Operations: Enable effective and efficient business operations through data, technology, and workplace modernization.
• Digital Supply Chain Management (SCM): Help clients improve end-to-end supply chain performance, agility, and resilience using next-generation technologies.
• ERP Transformation: Help clients design and build ERP systems that support strategic goals and provide flexibility and scalability.