Senior / Principal ERP Consultant

About the role

This is a high-impact, hands-on role at the center of our Infor CloudSuite Distribution Enterprise (CSDE) environment — including M3, Factory Track, and Rhythm for Commerce. You will lead end-to-end implementation, data conversion, testing, customizations, integrations, and ongoing support activities across multiple M3 functional areas, ensuring seamless business process optimization and broad system adoption across our 22-location distribution network.

Responsibilities

• Lead end-to-end Infor M3 / CSDE implementation project from requirements through go-live and post-production support.
• Configure and optimize M3 modules across assigned business streams — including Warehousing, Procurement, Sales, Finance, and Manufacturing — aligned to Priority Wire & Cable's distribution operations.
• Develop data conversion ETL scripts and procedures.
• Apply Infor implementation methodologies (Infor Deployment Method, Implementation Accelerators, Infor Agility framework) to ensure structured, repeatable project delivery.
• Develop and execute conference room pilots, user acceptance testing plans, and go-live cutover strategies.
• Partner with business stakeholders across operations, finance, sales, and procurement to gather, document, and validate functional and technical requirements.
• Translate complex business requirements into scalable, supportable M3 solutions — balancing standard configuration with targeted customization.
• Identify process improvement opportunities within CSDE and proactively recommend solutions that drive operational efficiency across our distribution network.
• Develop fit-gap analyses and functional design documents for customizations, integrations, and enhancements.
• Manage and support ERP integrations between CSDE components (M3, Factory Track, Rhythm for Commerce) and external systems — including EDI, third-party logistics, and e-commerce platforms.
• Leverage Infor ION and related middleware tools to design and troubleshoot integration workflows.
• Apply strong SQL and database management skills to support data migration, reporting, data validation, and root-cause analysis of system issues.
• Collaborate with IT infrastructure, network, and development teams to ensure stable, performant cloud deployments.
• Design and deliver end-user training programs and supporting documentation for M3 functional areas.
• Provide Tier 2/3 application support for CSDE — diagnosing, escalating, and resolving issues with urgency and clear communication.
• Act as a trusted subject matter expert and internal consultant for business users across all Priority Wire & Cable locations.
• Manage project workstreams, timelines, and deliverables — balancing hands-on execution with clear stakeholder communication and executive reporting.
• Build and maintain effective working relationships with internal teams, business stakeholders, and Infor partner resources at all levels.
• Contribute to IT governance, change management processes, and ERP roadmap planning in partnership with the VP of IT.

Requirements

• Deep functional expertise in at least two of the following M3 business streams: Manufacturing, Warehousing, Procurement, Sales, Finance.
• Strong SQL skills and practical database management experience — including writing queries, troubleshooting data issues, and supporting data migration efforts.
• Working knowledge of ERP integrations, API frameworks, and cloud-based ERP deployment models.
• Familiarity with Infor implementation methodologies — Infor Deployment Method (IDM), Implementation Accelerators (60:30:10 approach), or Infor Agility.
• Demonstrated ability to translate business requirements into scalable, practical ERP solutions without over-customizing.
• Excellent written and verbal communication skills — with the credibility and presence to present to executives and guide end-users with equal effectiveness.
• Strong organizational and project management capabilities; ability to manage multiple concurrent workstreams without losing detail.
• Self-starter who thrives in a fast-paced, growth-oriented environment with minimal bureaucratic overhead.

Qualifications

• 5-8+ years of ERP experience, with a minimum of 5 years specifically in Infor M3.
• Demonstrated participation in a minimum of 1–2 full end-to-end Infor M3 implementation projects (not just post-go-live support) — from business requirements through go-live.
• Hands-on post-implementation experience supporting and optimizing M3 in a production environment.
• Prior experience in the distribution, wholesale, or supply chain industry — understanding of distribution-specific processes such as order management, inventory, warehouse operations, and procurement is required.