Senior Premier Relationship Manager

About the role

Proactively builds and manages an assigned portfolio of mass affluent clients across multiple branch locations. Acts as the primary client contact to uncover financial needs and provide meaningful solutions in compliance with regulatory and compliance policies. Works collaboratively within the market, BMO partners, and the community to build relationships and deliver the desired customer experience. Uses a consultative sales process to develop strong customer relationships; acts as client’s trusted advisor and primary point of contact.

Responsibilities

• Uncover needs, provide solutions, and identify additional sales opportunities for assigned customer portfolio.
• Makes key recommendations on products, pricing, and services; links customer to business partner experts based on key financial decisions.
• Achieves results and meets sales targets by acquiring new assets from existing client portfolio and new client acquisition.
• Works with branch business partners to identify existing customers that meet the target profile and create a calling plan.
• Reviews credit applications to ensure sound credit granting principles; recommends remedies to maintain acceptable asset and credit quality.
• Executes quality customer review meetings for retention and relationship expansion purposes.
• Participates in the community to identify prospects through relationship building efforts and identify centers of influence (e.g. law and accounting firms) and two-way referral relationships.
• Mentors and coaches branch personnel to enhance their knowledge and skills around the mass affluent client.
• Provides individual and group training in order to educate clients about available digital options for conducting banking transactions and provides guidance in the use of digital and self-serve technologies.
• Liaises between clients and various departments across the organization to provide product support as well as diagnose and solve problems within given rules.

Requirements

Typically between 4 - 6 years of relevant experience; post-secondary degree in related field of study preferred, not required.

Proven experience in a financial services organization demonstrating knowledge of banking products, associated services, pricing strategies, and profitability management.

SIE Exam, Series 6, 63, 65, state Life and Health insurance licenses required; Series 7, 66 or 65 licenses preferred.

If licenses are not currently held, they are required within 120 days of the role start date.

Advanced understanding of deposit, loan (including mortgage) and banking products and practices, cash flow analysis, lending process and directives, credit risk policies and standards, supporting processes, applicable legal and regulatory requirements, and Bank policies.

Excellent understanding of brokerage and insurance products.

Excellent knowledge of business services, including retirement plans, business banking solutions, insurance, and succession planning – required.

In-depth knowledge of client portfolio management.

Technical proficiency gained through education and/or business experience.

Verbal & written communication skills - In-depth.

Collaboration & team skills - In-depth.

Analytical and problem solving skills - In-depth.

Influence skills - In-depth.

Data driven decision making - In-depth.

Qualifications

• Typically between 4 - 6 years of relevant experience; post-secondary degree in related field of study preferred, not required.
• Proven experience in a financial services organization demonstrating knowledge of banking products, associated services, pricing strategies, and profitability management.
• SIE Exam, Series 6, 63, 65, state Life and Health insurance licenses required; Series 7, 66 or 65 licenses preferred.
• If licenses are not currently held, they are required within 120 days of the role start date.
• Advanced understanding of deposit, loan (including mortgage) and banking products and practices, cash flow analysis, lending process and directives, credit risk policies and standards, supporting processes, applicable legal and regulatory requirements, and Bank policies.
• Excellent understanding of brokerage and insurance products.
• Excellent knowledge of business services, including retirement plans, business banking solutions, insurance, and succession planning – required.
• In-depth knowledge of client portfolio management.
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Pay

$51,800.00 - $95,900.00

Pay Type: Salaried

Schedule

Full time