Senior Policy Manager, Global Content & Ratings Policy, Prime Video

About the role

Prime Video is seeking an experienced Senior Policy Manager to lead the strategy and implementation of global content policies across all Prime Video content, including video-on-demand and live streaming. In this critical role, you will develop and maintain comprehensive policies that protect customers and safeguard the Prime Video brand while supporting the company's mission to be Earth's largest entertainment store.

Responsibilities

• Develop or revise policy guidelines for all content on PV to build a trustworthy customer experience

• Author policy guidelines for operators and automated mechanisms

• Lead discussions on policy calibrations by collaborating with Program, Legal, Business, Public Policy and Public Relations

• Conduct benchmarking and academic research to develop risk assessment frameworks

• Advisory Business Managers on new content acquisitions through comprehensive risk assessments

• Serve as an owner and advisor on high-risk escalations

• Serve as a Trust & Safety subject matter expert for product teams and provide business requirements to build internal analytical and moderation tools

Qualifications

• Bachelor's degree or equivalent 5+ years of experience working in a policy or risk management role on a global scale

• 5+ years of experience developing new policies and process improvements at a global scale

• Demonstrate in-depth knowledge of media content risks and industry standards and best practices

• Excellent written and verbal communication skills with the ability to present information clearly and concisely to senior leaders

Preferred Qualifications

• Master's degree or equivalent 8+ years of compliance, audit or risk management experience

• Familiarity in content moderation operations

• Proven ability to drive consensus in crisis

• Experience in working with customer studies