Senior Player Engagement Manager

About the role

The Senior Player Engagement Manager bridges Aspyr and its passionate fanbase, focusing on legacy titles and new releases. This role crafts community strategies, manages feedback, and fosters strong relationships with fans and creators.

Responsibilities

• Develop and execute a comprehensive community roadmap for AAA legacy titles and new releases across Discord, Reddit, X (Twitter), and emerging platforms
• Build structured pipelines to gather qualitative player feedback and sentiment, synthesizing this into actionable intelligence for product innovation
• Create engaging community-first content, such as Dev Diaries, AMA’s, and Behind the Scenes looks at remastering processes
• Identify and nurture relationships with super fans, creators, and lore experts to build a network of advocates for Aspyr’s franchises
• Develop and execute transparent communication strategies for all game lifecycle releases, fostering player trust during critical launch windows
• Serve as the lead liaison for community sentiment in sensitive scenarios, offering strategic counsel to the leadership team
• Collaborate with Studio partners and internal Core Games teams to advocate for player interests and drive enhancements to the overall game experience

Requirements

• 6+ years experience in Community Management or Social Media within the gaming industry (licensed IP experience a must)
• Expert level knowledge of Discord, Reddit, and Steam Community Hubs
• Proven experience managing community growth for a major launch or live service title
• Familiarity with project management tools and the game development lifecycle
• Extensive knowledge of the video game landscape, with specific knowledge of remasters and remakes
• Ability to manage numerous AA and AAA projects simultaneously, prioritizing high return work
• Skilled in articulating community strategies and integrating stakeholder input
• Possesses excellent interpersonal and communication abilities to bolster global player engagement and cultivate a positive brand sentiment for various franchises
• Proficiency in producing high-quality copy and written content across a variety of platforms and formats

Qualifications

• 6+ years experience in Community Management or Social Media within the gaming industry (licensed IP experience a must)
• Expert level knowledge of Discord, Reddit, and Steam Community Hubs
• Proven experience managing community growth for a major launch or live service title
• Familiarity with project management tools and the game development lifecycle
• Extensive knowledge of the video game landscape, with specific knowledge of remasters and remakes
• Ability to manage numerous AA and AAA projects simultaneously, prioritizing high return work
• Skilled in articulating community strategies and integrating stakeholder input
• Possesses excellent interpersonal and communication abilities to bolster global player engagement and cultivate a positive brand sentiment for various franchises
• Proficiency in producing high-quality copy and written content across a variety of platforms and formats

Skills

• Community Management
• Social Media Management
• Project Management
• Video Game Industry Knowledge
• Communication and Interpersonal Skills
• Content Creation

Benefits

• In-person/in-office work

Pay

• TBD

Schedule

• TBD