Senior Platforms Engineer - Infrastructure DevOps

Position Summary

The Senior Platforms Engineer will be a key technical leader within the Platform Development team under Midstream IT, driving the transformation of infrastructure automation initiatives. This role blends deep technical expertise with strategic initiative to enhance Infrastructure Platform performance, reliability, and innovation across the Midstream IT landscape.

Key Responsibilities

• Identifies performance bottlenecks, conducts root cause analysis, proposes and implements solutions to enhance platform & system performance and resource utilization.
• Establishes performance benchmarks, conducts capacity planning, and collaborates with other teams, including junior engineers and cross-functional teams to optimize infrastructure performance and activities.
• Contributes to the development and improvement of troubleshooting procedures, measures to minimize platform & system downtime, and documentation.
• Prompts for resolution of technical support activities and troubleshooting efforts, including handling escalated and complex issues.
• Performs advanced system tuning and optimization to maximize performance using IT Service Management practices.
• Collaborates with internal teams to enhance support processes and methodologies.
• Participates in future platform & system backup planning.
• Leads the design of disaster/system recovery and testing.
• Analyzes performance and utilization data to identify trends and patterns; provides recommendations for optimization and improvement; prepares comprehensive reports on infrastructure performance; and implements corrective actions to drive continuous system improvements.
• Leads the design and configuration of complex platforms & systems, considering best practices and industry standards.
• Leads ongoing compliance with original design and configuration and corrects for deviation from standards.
• Builds and deploys highly available and scalable infrastructure solutions.
• Leads the creation and maintenance of a comprehensive knowledge base for platforms & systems, including troubleshooting guides, configuration documentation, and best practices.
• Promotes knowledge sharing culture by organizing training sessions, mentoring junior engineers, and encouraging cross-team collaboration.

Education and Experience

• Bachelor's Degree in Information Technology, related field or equivalent experience.
• 5+ years of relevant platforms engineer experience.
• Preferred: 10+ years of experience in Networking, Compute, Storage, Infrastructure as Code (IaC), Configuration Management, Identity & Access Management (IAM), and/or Platform Development.
• Preferred: Experience in Operational Technology and a solid understanding of PERA model.
• Preferred: Experience in Azure DevOps, GitLab, Netbrain, Netbox, Itential, Jenkins, or similar Infrastructure as Code tools for continuous integration and deployment.

Skills

• Cloud Infrastructure Management
• Computer Networking
• Cybersecurity Risk Management
• DevSecOps
• General Programming
• IT Infrastructure Management
• Performance Monitoring
• Policy Management
• Process Automations
• Service Delivery Management
• System Administration
• System Platform
• System Testing
• Troubleshooting

Minimum Qualifications

• Bachelor’s Degree in Information Technology, related field or equivalent experience.
• 5+ years of relevant experience.