Senior Platform Engineer (AWS / DevOps) (Hybrid)

About the role

The Product Delivery Platform Engineering team at Aeroflow Health plays a foundational role in improving how software is built, deployed, monitored, and operated across the organization. This team supports various engineering teams by building and supporting the cloud infrastructure, tooling, automation, observability, and engineering workflows.

Responsibilities

• We are currently seeking a Senior Product Delivery Platform Engineer (DevOps / AWS).
• This role is responsible for helping engineering teams build, deploy, operate, and scale software reliably and efficiently across the organization.
• Typical responsibilities include:
• Cloud Infrastructure & Platform Engineering
• Design, implement, and maintain AWS infrastructure using Infrastructure as Code (IaC) methodologies
• Build reusable infrastructure patterns using AWS CDK, CloudFormation, Terraform, SST, or similar tooling
• Build scalable cloud-native and serverless platform capabilities that improve engineering speed, reliability, and consistency
• Improve infrastructure maintainability, auditability, and operational maturity
• CI/CD & Delivery Enablement
• Develop and optimize CI/CD pipelines and deployment workflows using GitHub Actions or equivalent tooling
• Improve deployment reliability, consistency, and engineering delivery velocity
• Create repeatable engineering workflows that reduce friction across the software development lifecycle
• Partner with engineers to simplify development and deployment workflows
• Observability & Reliability
• Improve operational visibility through monitoring, logging, tracing, instrumentation, and alerting
• Establish observability standards using Datadog or similar tooling
• Participate in troubleshooting, incident response, root cause analysis, and long-term reliability improvements
• Improve resiliency, production visibility, and system performance across engineering environments
• Developer Experience & Engineering Enablement
• Partner closely with software engineers to improve developer experience and remove unnecessary operational barriers
• Create tooling, templates, automation, and reusable patterns that improve engineering productivity
• Simplify onboarding, deployment, and operational workflows to improve engineering effectiveness
• Act as a collaborative technical partner focused on enabling engineering teams to move faster and operate more effectively
• Security, Governance & Compliance
• Implement secure-by-default cloud infrastructure and deployment patterns aligned with HIPAA, HITRUST, and internal standards
• Contribute to IAM strategy, secrets management, access patterns, and least-privilege practices
• Maintain strong auditability, change traceability, and operational accountability while balancing speed and quality

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent practical experience)
• 5+ years of experience in DevOps, Platform Engineering, Cloud Engineering, Infrastructure Engineering, Site Reliability Engineering (SRE), or related disciplines
• Strong hands-on AWS experience in production environments
• Experience implementing Infrastructure as Code (IaC) using AWS CDK, CloudFormation, Terraform, SST, or similar technologies
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Azure DevOps, or equivalent tooling
• Experience supporting cloud-native and serverless architectures
• Experience implementing monitoring, logging, tracing, and observability solutions
• Strong troubleshooting and systems analysis skills across infrastructure, networking, deployment, and application layers
• Experience improving operational reliability through automation and standardization
• Experience with one or more modern programming languages such as TypeScript, Python, Node.js, or Go
• Strong communication and collaboration skills with technical stakeholders
• Must reside within reasonable commuting distance of Asheville, NC or be open to relocation
• Comfortable working in a hybrid environment, particularly during onboarding and initial team integration

Skills For Success

• Strong systems thinking and the ability to solve problems across infrastructure, deployment, and application layers
• A builder mindset with a passion for automation, simplification, and operational excellence
• Strong AWS expertise and comfort operating in production cloud environments
• Ability to improve engineering workflows rather than create unnecessary friction or bureaucracy
• Strong troubleshooting skills with the ability to identify root causes and implement durable solutions
• Excellent collaboration and communication skills across engineering teams
• High ownership, accountability, and follow-through
• Ability to balance engineering speed with reliability, compliance, and operational quality
• Curiosity, adaptability, and comfort operating in fast-moving environments
• A highly collaborative mindset with a passion for enabling engineering teams to move faster, solve problems, and deliver better outcomes
• A practical mindset with the ability to move quickly while maintaining strong engineering standards