Senior Platform Engineer

General Responsibilities

• Manage Google Workspace (Gmail, Calendar, Drive, Meet, etc.) for our organization
• Provide prompt and effective technical support to users, troubleshooting issues and answering questions
• Maintain system performance, security, and data integrity, taking proactive measures to address potential problems
• Stay up-to-date with the latest Google Workspace features and best practices, implementing updates and improvements as needed
• Develop and maintain clear documentation and training materials for users
• Focus on building and maintaining the underlying operational aspects of the platform including remediating vulnerabilities
• Monitor platform support Slack channels and address customer questions and issues
• Lead the availability, resilience and scalability of the platform
• Work closely with the Architecture team to align the platforms to latest architecture and configuration
• Encourage innovation, automation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity to a legacy process
• Develop, and utilize best practices to enhance the overall user experience of the platform
• Utilize scripting languages like Python, Bash, and others.
• Container Orchestration services including Docker and ECS, CM tools including Ansible and Terraform, and a variety of AWS tools and services
• Collaborate with the Software Engineers to ensure software works seamlessly on the platforms

Basic Qualifications

• A High School Diploma, GED, or equivalent certification
• At least 4 years of experience using build and deployment tools (Jenkins, GitHub, or Artifactory)
• At least 2 years of experience with AWS
• At least 1 year of experience administering Google Workspace

Preferred Qualifications

• 3+ years of experience with AWS
• 2+ years of experience in Agile practices