Senior Phlebotomist

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Senior Phlebotomist will perform a wide range of laboratory duties—including specimen collection, waived and moderate testing (including microscopy), and EKGs—while providing compassionate patient care and ensuring high‑quality laboratory operations.

Schedule

This is a full‑time, 40‑hour work week. Monday through Friday, 7:00 am – 4:00 pm. Hours may fluctuate based on business needs; final scheduling will be determined by the hiring manager.

Primary Responsibilities

• Collect blood specimens using venipuncture and capillary puncture techniques; obtain urine, stool, and other specimens as needed.
• Maintain a clean, safe, and efficient work environment; properly dispose of bio‑hazardous and sharps materials.
• Process and prepare specimens for testing and transport; troubleshoot collection, testing, and equipment issues.
• Provide patients with proper collection instructions and post‑phlebotomy care.
• Obtain specimens for microbiology testing and perform electrocardiograms (EKGs) and other miscellaneous services.
• Order and rotate supplies to prevent use of outdated items.
• Perform waived and moderate‑complexity laboratory testing, including microscopy; maintain accurate records of patient information, test results, and procedures.
• Conduct quality control, calibration, and proficiency testing; participate in quality assurance activities.
• Follow Optum Clinic lab procedures, the Calling Critical Value policy, and all standard‑of‑work (SOW) guidelines for venipuncture and processing.
• Interact professionally with patients and healthcare providers; register patients per reception SOW, locate missing lab orders/specimens, and use phone skills efficiently.
• Promote a positive work environment, adhere to Core Values, and integrate Lean principles to improve efficiency.
• Complete all required compliance training (HIPAA, privacy, non‑discrimination, etc.) and maintain confidentiality of patient information.
• Attend additional training as mandated by TEC policies, OSHA, L&I, and other regulations.
• Maintain regular and predictable attendance and perform other duties as assigned.

Required Qualifications

• High School Diploma/GED.
• Medical Assistant‑Phlebotomist (MA‑Pbt) certification from the state of Washington.
• Completion of an accredited Phlebotomy Certificate program.
• BLS (AHA) certification or ability to obtain within 30 days of employment.
• 1+ year of phlebotomy experience with strong verbal and written communication skills.
• Intermediate proficiency with Microsoft Office and solid computer skills.
• Ability to lift occasionally up to 50 lb and carry up to 24 lb.
• Access to reliable transportation for travel to other draw locations.

Preferred Qualifications

• 2+ years of blood‑draw experience.
• Knowledge of laboratory information systems (LIS) and electronic medical records (EMR).
• Training in CLIA regulations (42 CFR 493.1423).
• Experience performing EKGs and interpreting acceptable readings.
• Strong understanding of medical terminology, anatomy, physiology, and phlebotomy safety protocols.
• Demonstrated organizational, time‑management, and multitasking abilities.
• Proven ability to maintain a clean, safe work environment and troubleshoot specimen‑related issues.
• Experience working with diverse patient populations (infants to geriatric).
• Familiarity with waived laboratory testing, quality control, and troubleshooting.
• Understanding of HIPAA regulations and compliance standards.
• Soft skills: independent work, good judgment, teamwork, strong communication, ability to work under pressure.

Physical Demands

• Frequent standing, walking, and intermittent breaks; ability to run in an emergency.
• Frequent use of hands/fingers for handling specimens, equipment, and controls.
• Repetitive motions and precise adjustments to machine controls.
• Clear speech and hearing for effective communication.
• Visual acuity for near/far detail, color differentiation, and distance judgment.
• Occasional prolonged sitting for telephone/computer use.
• Occasional lifting of up to 50 lb and carrying up to 24 lb.
• Ability to bend, stretch, stoop, twist, squat, kneel, crawl, and reach.
• Coordination of multiple limbs while stationary; proper body mechanics for long periods.
• Maintain balance and upright posture in unstable positions.

Benefits

• Paid Time Off accruing from the first pay period.
• 8 Paid Holidays.
• Medical plan options with Health Spending Account or Health Savings Account.
• Dental, Vision, Life & AD&D insurance.
• Short‑term and Long‑term disability coverage.
• 401(k) Savings Plan and Employee Stock Purchase Plan.
• Education reimbursement.
• Employee discounts, assistance program, and referral bonus.
• Voluntary benefits (pet insurance, legal insurance, LTC insurance, etc.).

Pay

Hourly rate ranges from $18.00 to $32.00 based on full‑time employment, experience, certifications, and local market factors. Salary is compliant with applicable minimum wage laws.