Senior People Business Partner

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture.

About the Role

Attentive is looking for a Senior People Business Partner to support our G&A and Marketing functions. This role will act as a strategic partner with leaders and executives, supporting these critical functions as our company scales. You will report to the Director of People Business Partners and need to stay one step ahead of our growth, coaching and supporting our managers. As a Senior PBP at Attentive, you will play a significant role in the success of the teams you support. You will be an employee advocate, strategist, advisor, and coach, working closely with all levels of the organization to help build and support a high-performing team. You will drive impact through coaching managers, managing performance, building strong relationships, and leading new initiatives while serving as a champion for Attentive’s values.

Responsibilities

• Be a trusted advisor and thought leader to managers and an advocate for employees
• Provide coaching and consultative support to employees & managers in the business units you support
• Build a strong business relationship with internal customers and the leadership team, partnering to drive people-centric strategies and programs
• Collaborate with teams across the People organization to lead People cycles throughout the year including employee engagement surveys, compensation reviews, performance management, feedback cycles, and learning and development programming
• Drive a high-performance culture and provoke positive change in people management
• Partner and consult to build people plans for client groups, including career ladders, talent assessment and planning, organizational development and design, and engagement strategy development
• Proactively support and deliver People programs to the business in the areas of employee relations, training & development, performance management, onboarding/offboarding, change management, and resource planning
• Craft and implement creative and progressive talent strategies, addressing retention and development needs
• Be empathetic and thoughtful in your approach, identifying areas of improvement and proposing and executing solutions
• Recommend and execute forward-thinking people strategies to drive business outcomes and enable our team to be their best

Requirements

• 5-7 years of progressive HR experience with a minimum of 3 years in an HRBP capacity in a high-growth and/or tech environment
• Excellent communication skills, both written and verbal
• Demonstrated experience leading and executing on large-scale change management within dynamic environments
• Ability to drive through ambiguity and deliver solutions with autonomy
• Builder mentality with adaptability, flexibility, and a willingness to roll up your sleeves to ensure the right outcomes
• Proven track record of developing, executing against, and measuring the success of people programs
• Passionate about building and supporting strong teams with aggressive goals
• Ability to effectively partner with cross-functional teams (e.g., Finance, Business Operations) and the broader People team to build a better employee experience
• Ability to thrive in a fast-paced environment; problem-solving skills are a must
• Thoughtful discretion and hyper-sensitivity around confidential and sensitive information
• Desire to learn and grow

Benefits

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

Pay

The US base salary range for this full-time position is $114,000 - $145,000 annually + equity + benefits. Our salary ranges are determined by role, level, and location.