Senior People Advisor, North America & Canada

About the role

The Senior People Advisor for North America & Canada oversees all aspects of HR operations, including local implementations of global People initiatives, Culture, Values and Engagement agendas, compliance for all global policies and local law/policies, local learning, local leadership, and employee coaching/guidance.

Responsibilities

• People Partnering Model: Ensure smooth cooperation with the Divisional People Partners, Centre of Excellences (CoEs) and People Operations; input to processes and ways of working where applicable; actively drive change in the people teams. Partner with Talent Acquisition to scout and build relationships with local stakeholders for recruitment. Collaborates with People Counsel team when needed.
• Employee Relations: Serve as a point of contact and county subject matter expert for employee relations matters, including conflict resolution, disciplinary actions, and grievances. Provide guidance to managers and employees on HR policies, procedures, and employment laws to ensure compliance and maintain positive employee relations.
• Onboarding and Offboarding: Responsible for onboarding and offboarding physically any new employee on location, working closely with line manager, talent acquisition team and responsible divisional partner.
• Payroll management: Manage payroll, employment contracts and related paperwork. Manage relations with local employment financial institutions such as Labor Office, Health/Social/Pension insurance companies. Ensure data are updated on time in full line with the contracts and divisional direction, including communication to local payroll (job/cost centers changes, pay increases, personal data updates).
• Compliance, Risk Management, HR Policies, Health & Safety: Stay up to date on country, state, and local employment laws and regulations. Ensure HR policies, procedures, and practices are following relevant legislation, including but not limited to, EEO, FMLA, FLSA, ADA, and OSHA. Partner with Compliance and Risk to ensure employee data integrity as well as relevant trainings are implemented. Stay responsible for Health and Safety compliance requirements, building up competencies locally (either through People or Office Leads). Support grievances and investigations management.
• Local Strategy: Adapt and implement the relevant and selected People Strategic initiatives locally in alignment with Divisional People Partners and CoEs. Ensure local initiatives on Talents, Learning & Development are implemented.
• Culture and values: Partner with the local Functional Leaders to understand, translate business needs into the relevant actions when comes to people, culture and organization, including local values activation plans and Hybrid working.
• Engagement, CSR and Diversity Equity Inclusion: Drive engagement, CSR and DEI activities locally. Implement initiatives to enhance employee engagement, satisfaction, and retention. Partner with Unit People Partner to gather employee insights and address areas for improvement. Identify ways to engage on-site and remote employees. Partner with the Divisional People Partners and the CoEs.
• Local coaching and advisory: Coach Leaders, Talents and Employees based in location.
• Performance Management: Support the performance management process, including goal setting, performance evaluations, and development planning.
• Benefits Administration: Oversee the administration of employee benefits programs, including health insurance, retirement plans, and other fringe benefits. Work closely with benefits vendors and brokers and people operations team.
• Training and Development: Collaborate with the learning and development team deliver local trainings and relevant programs to enhance employee skills and capabilities.
• Mobility and Immigration: Act as subject matter expert internally and liaise internally with Legal and externally with immigration teams on relocation support, including immigration matters where applicable.

Requirements

• Bachelor´s/Master´s degree in HRM or related field, or equivalent experience
• Minimum of 5 years of progressive HR experience
• Sound knowledge of HR best practices, employment laws, and regulations specific to the country
• Customer-centricity, high-level communication, interpersonal, and problem-solving skills
• Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment
• Proficiency in HRIS systems, Microsoft Office Suite, and other relevant HR software applications
• English fluent; Additional languages considered a plus