Senior Patient Access Representative

Responsibilities

• Register patients for the Emergency Department and various registration areas of the hospital.
• Assist the Team Coordinator and department leadership by serving as registration system super-user.
• Take on-call rotation during the week and on the weekends.
• Participate in the interviewing process.
• Prepare and review reports.
• Perform Quality Assurance (QA) audits.
• Mentor and train staff.
• Manage department supply levels.
• Participate in meetings and workgroups.

Requirements

• CHAA, CRCR, or CRCS certification required within six months of hire.
• 2 years of Customer Service and/or Data Entry experience.
• 2 years of previous experience in a healthcare environment.
• Associate or bachelor’s degree in lieu of two years of experience.
• Proficiency in Keyboarding.

Qualifications

• High School Grad or Equivalent.

Skills

• Customer Service.
• Patient Registration.
• Data Entry.
• Front Desk.
• First Point of Contact.
• Insurance.
• Insurance Verification.
• Leadership.
• Scheduling.
• Receptionist.
• Non-clinical.

Benefits

• Caring For Your Family and Your Career:
• Medical, Dental, Vision plans.
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000.
• Paid Time Off and Sick Leave.
• Paid Parental & Family Caregiver Leave.
• Emergency Backup Care.
• Long-Term, Short-Term Disability, and Critical Illness plans.
• Life Insurance.
• 401k/403B with Employer Match.
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education.
• Student Debt Pay Down – $10,000 Reimbursement for certifications and free access to complete CEUs and professional development.
• Pet Insurance.
• Legal Resources Plan.

Pay

• Up to $1,500 Sign-On Bonus for Qualified Candidates!

Schedule

• Full Time, Days 8am to 4:30pm.