Senior Patient Access Rep Primary Family Care Clinic

About the role

Gathers necessary demographic, insurance, and clinical information from patients and enters it into the appropriate database.

Seeks appropriate resources to resolve issues about the type, date, or location of prescribed procedures.

Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.

Captures and communicates schedules with patients and clinical staff.

Assists with coordination of activities related to insurance pre-certification and authorization.

Provides counseling to patients, participants, or their representatives regarding pre-service requirements and instructions.

Maintains up-to-date knowledge of insurance requirements and pre-certification processes.

Addresses and resolves any discrepancies or issues related to patient scheduling and insurance authorization.

Supports the clinical team in managing patient flow and optimizing resource utilization.

Responsibilities

• Gathers necessary demographic, insurance, and clinical information from patients and enters it into the appropriate database.
• Seeks appropriate resources to resolve issues about the type, date, or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
• Captures and communicates schedules with patients and clinical staff.
• Assists with coordination of activities related to insurance pre-certification and authorization.
• Provides counseling to patients, participants, or their representatives regarding pre-service requirements and instructions.
• Maintains up-to-date knowledge of insurance requirements and pre-certification processes.
• Addresses and resolves any discrepancies or issues related to patient scheduling and insurance authorization.
• Supports the clinical team in managing patient flow and optimizing resource utilization.

Requirements

• High School Grad or Equiv
• 1+ years clerical medical office experience

Qualifications

Education: High School Grad or Equiv [Required]

Work Experience: 1+ years clerical medical office experience [Preferred]

Skills

Physical Requirements: (Please click the link below to view work requirements)

Pay Range: $17.99 - $28.78

Benefits

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.