Senior Parts Specialist, Automotive Service
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we must only include sections when posting has real specific content. We need to map content to these headings.
We have "Why Join Our Team?" maybe that's "About the role"? Could be considered about the company. Could treat as "About the role". We'll include that.
We have Benefits section: we have details.
We have Work Schedule: Monday-Friday, daytime hours.
We have Work Location: Headquarters, Kansas City, MO.
We have Job Summary: could be under "About the role" or "Responsibilities"? Actually Job Summary is description of role; could be under "About the role". But we also have Essential Functions (responsibilities). So we can put Job Summary under About the role, and Essential Functions under Responsibilities.
Requirements: Required Education/Experience/Certifications.
Qualifications: maybe Preferred Education/Experience/Certifications? Or we could treat Required as Requirements, Preferred as Qualifications.
Skills: Competencies.
Pay: Not mentioned; we should NOT include Pay section because no info.
Schedule: we have Work Schedule.
We also have Work Location maybe could be part of About the role? Not a standard heading; but we could include under About the role as a paragraph.
We must not repeat job title as heading.
We must not include Job ID etc.
We must remove boilerplate: EEO statement, Other Duties, Travel Requirements (none), etc.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep all details from sections we include.
We must not include sections with filler like "commensurate with experience". Not present.
We need to output only HTML fragment.
Let's structure:
About the role
Why Join Our Team? At Master’s Transportation, you’ll join a growing, privately owned company with more than 30 years of experience delivering trusted commercial transportation solutions nationwide. With one of the country’s largest fleets and locations across the U.S., we provide customized sales, rental, leasing, financing, service, and repair solutions for organizations in education, hospitality, senior living, camps, and other industries. Our team is driven by excellence, integrity, safety, and a solution-oriented mindset. If you’re looking for a place where your work matters, your ideas are valued, and you can grow with a company that is helping move people and organizations forward, we’d like to meet you.
Job Summary: The Senior Parts Specialist provides advanced parts support for Master’s Transportation’s Service Department by accurately identifying, sourcing, ordering, receiving, and distributing parts needed for customer repairs and internal service work. This role serves as a primary resource for complex parts research, order issues, vendor coordination, inventory accuracy, and technical guidance. The Senior Parts Specialist works closely with service technicians, service advisors, customers, and suppliers to minimize repair delays, maintain dependable parts availability, and deliver responsive service. This position does not have direct supervisory responsibility but may train team members, coordinate day-to-day priorities, and support consistent use of department procedures and systems.
Work Location: Headquarters, Kansas City, MO
Responsibilities
- Identify and verify automotive, bus, truck, and commercial vehicle parts using vehicle information, technical specifications, catalogs, diagrams, inventory systems, and vendor resources.
- Source and order parts for customer repairs, warranty work, preventive maintenance, and internal Service Department needs while balancing availability, quality, cost, and delivery requirements.
- Serve as a senior technical resource for service technicians, service advisors, customers, and other team members on complex parts identification, substitutions, compatibility, and sourcing questions.
- Monitor open parts requests, purchase orders, backorders, special orders, and delivery timelines; communicate status updates and escalate risks that may delay service work.
- Coordinate with approved suppliers and alternate vendors to confirm pricing, availability, lead times, freight, and order accuracy.
- Receive, inspect, label, store, stage, and distribute parts in accordance with department procedures, inventory controls, and repair-order requirements.
- Ensure parts are accurately issued, transferred, returned, and credited to the correct repair order, customer account, or inventory location.
- Research and resolve discrepancies involving incorrect, damaged, missing, duplicated, or delayed parts, including returns, exchanges, warranty claims, and vendor credits.
- Support inventory accuracy through cycle counts, stock organization, bin maintenance, replenishment review, obsolete inventory identification, and investigation of variances.
- Review parts transactions and supporting documentation for completeness, accuracy, proper authorization, and compliance with established procedures.
- Maintain organized records of orders, quotes, packing slips, returns, vendor communications, inventory adjustments, and follow-up items.
- Coordinate daily parts priorities with Service Department leadership based on repair schedules, technician needs, customer commitments, and operational urgency.
- Train and guide team members on parts lookup methods, inventory technology, documentation standards, and department procedures without direct supervisory authority.
- Identify recurring sourcing, inventory, pricing, and workflow issues and recommend practical improvements to department leadership.
- Build effective working relationships with internal partners, customers, and vendors through accurate information, timely follow-up, and professional service.
Requirements
- High School Diploma, GED, or equivalent.
- Five or more years of experience in parts, customer service, inventory, or automotive service support.
- Strong working knowledge of automotive or heavy-duty parts, systems, and sourcing practices.
- Experience coordinating workflow, resolving escalations, or supporting operational processes in a team environment.
- Proficiency using parts catalogs, inventory systems, and computer-based lookup tools.
Qualifications
- Experience in the automotive, truck, bus, or commercial vehicle parts industry.
- Prior experience serving as a lead, subject matter expert, trainer, or primary escalation resource.
- Experience with inventory controls, vendor coordination, and process improvement initiatives.
Skills
- Advanced automotive and commercial vehicle parts knowledge.
- Parts research, identification, sourcing, and compatibility verification.
- Inventory control and transaction accuracy.
- Prioritization and coordination in a fast-paced service environment.
- Problem-solving, follow-through, and escalation management.
- Professional communication and customer service.
- Vendor coordination and relationship management.
- Proficiency with parts catalogs, inventory systems, and computer-based lookup tools.
- Ability to train and guide others without direct supervisory authority.
Benefits
- Generous paid time off and 12 paid holidays.
- Competitive medical, dental, and vision insurance options.
- Company-paid life insurance and short- and long-term disability benefits.
- 401(k) retirement plan with company match. Immediate vesting.
- Flexible Spending Account and Health Savings Account options.
- Employee discounts on travel, entertainment, and more.
- Ongoing investment in employee growth and development.
Schedule
Work Schedule: Monday-Friday, daytime hours
We should not include Pay section. Check for any duplicated lines: we have not included Travel Requirements, Other Duties, Supervisory Responsibilities, Work Environment, Physical Demands. Those are not in the allowed headings list; we could either omit them (since they are not in allowed headings) or we could map them to allowed headings? The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says use those for section headings; but we can also include other headings? It says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies those are the allowed headings; we should not create other headings. So we must omit sections like Work Environment, Physical Demands, Supervisory Responsibilities, etc. However we must preserve ALL substantive information; but we cannot create headings not in list. Could we embed that info under existing headings? For example, Work Environment could be part of About the role or Responsibilities? But that might be stretching. The instruction: "Prefer a few substantive sections over many thin ones." It also says "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". It does not forbid adding other headings beyond the examples, but the examples are given. However the instruction says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests we should use those headings for sections; we could also use other headings if needed, but they gave examples. Safer to stick to those headings only. So we need to fit all substantive info into those sections. Let's see if we can incorporate Work Environment, Physical Demands, Supervisory Responsibilities into existing sections like Responsibilities or About the role. But we must not lose info. We could add a paragraph under Responsibilities about work environment and physical demands. However the instruction says "Use - for any list of duties/requirements/benefits, and
for prose." So we can add prose paragraphs under sections.
Thus we can add a paragraph under Responsibilities about work environment: "Work Environment: Service Department, parts warehouse, and shop environment." and physical demands: "Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds." Also supervisory responsibilities: "Supervisory Responsibilities: This position does not have direct reports or formal people-management responsibilities. The role may provide day-to-day guidance, training, and workflow support to Parts and Service team members."
We can incorporate these as prose under Responsibilities or maybe under About the role. Probably better under Responsibilities as they relate to the role.
Similarly, Travel Requirements: "None" - we could note under Responsibilities or maybe under About the role. Since it's "None", we could include a short sentence: "Travel Requirements: None." But that's not filler; it's specific. We'll include.
Other Duties: "This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice." That's substantive; we can include under Responsibilities as a note.
We must not include EEO statement; remove.
Now we need to ensure we didn't miss any substantive info: "Job Title: Senior Parts Specialist Classification: Non-Exempt Reports To: Director of Parts Position Type: Full Time" - we omitted classification, reports to, position type. Those are metadata; we could fold into About the role or
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests we should use those headings for sections; we could also use other headings if needed, but they gave examples. Safer to stick to those headings only. So we need to fit all substantive info into those sections. Let's see if we can incorporate Work Environment, Physical Demands, Supervisory Responsibilities into existing sections like Responsibilities or About the role. But we must not lose info. We could add a paragraph under Responsibilities about work environment and physical demands. However the instruction says "Use - for any list of duties/requirements/benefits, and
for prose." So we can add prose paragraphs under sections.
Thus we can add a paragraph under Responsibilities about work environment: "Work Environment: Service Department, parts warehouse, and shop environment." and physical demands: "Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds." Also supervisory responsibilities: "Supervisory Responsibilities: This position does not have direct reports or formal people-management responsibilities. The role may provide day-to-day guidance, training, and workflow support to Parts and Service team members."
We can incorporate these as prose under Responsibilities or maybe under About the role. Probably better under Responsibilities as they relate to the role.
Similarly, Travel Requirements: "None" - we could note under Responsibilities or maybe under About the role. Since it's "None", we could include a short sentence: "Travel Requirements: None." But that's not filler; it's specific. We'll include.
Other Duties: "This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice." That's substantive; we can include under Responsibilities as a note.
We must not include EEO statement; remove.
Now we need to ensure we didn't miss any substantive info: "Job Title: Senior Parts Specialist Classification: Non-Exempt Reports To: Director of Parts Position Type: Full Time" - we omitted classification, reports to, position type. Those are metadata; we could fold into About the role or
for prose." So we can add prose paragraphs under sections. Thus we can add a paragraph under Responsibilities about work environment: "Work Environment: Service Department, parts warehouse, and shop environment." and physical demands: "Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds." Also supervisory responsibilities: "Supervisory Responsibilities: This position does not have direct reports or formal people-management responsibilities. The role may provide day-to-day guidance, training, and workflow support to Parts and Service team members." We can incorporate these as prose under Responsibilities or maybe under About the role. Probably better under Responsibilities as they relate to the role. Similarly, Travel Requirements: "None" - we could note under Responsibilities or maybe under About the role. Since it's "None", we could include a short sentence: "Travel Requirements: None." But that's not filler; it's specific. We'll include. Other Duties: "This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice." That's substantive; we can include under Responsibilities as a note. We must not include EEO statement; remove. Now we need to ensure we didn't miss any substantive info: "Job Title: Senior Parts Specialist Classification: Non-Exempt Reports To: Director of Parts Position Type: Full Time" - we omitted classification, reports to, position type. Those are metadata; we could fold into About the role or