Senior Partnerships Project Manager

Job Overview

Responsibilities

Qualifications

Benefits

Pay

Schedule

The Senior Partnerships Project Manager is a dynamic hybrid of a Business Analyst and Project Manager. This role is pivotal in driving the successful execution and continuous optimization of strategic partner initiatives, focusing primarily on application integrations with technology partners and Marketplace Fulfillment suppliers.

• Analyze, scope, and document the business drivers, technical workflows, and success criteria required to meet customer needs for technology partner integrations.
• Articulate the functional capabilities of the Findhelp platform and integration APIs to guide both internal and external stakeholders through the business-level integration scoping process.
• Develop, communicate, and manage implementation project plans with stakeholders.
• Facilitate seamless handoffs from the Partnerships team to technical teams for the execution and deployment of prioritized integrations.
• Proactively identify and help resolve integration partner roadblocks and escalations to keep timelines on track.
• Collaborate effectively with internal departments—including Technical Solutions Engineers, Help Desk and Product Support, Customer Success, Sales, Legal, and Marketing—to ensure seamless partnership execution.
• Own the continuous improvement and scaling of integration documentation, enablement resources, and training materials.
• Help support the operational lifecycle of technology partnerships, managing activities related to intake, vetting, prioritization, tracking, and performance reporting.
• Optimize, document, and manage the end-to-end onboarding and system configuration processes for Marketplace suppliers.
• Execute and oversee supplier system configurations within the Findhelp platform to ensure seamless technical setup.
• Coordinate and support operational financial workflows, including invoicing and payment tracking for marketplace partners.
• Track, analyze, and report on key program performance metrics, such as Marketplace Fulfillment revenue, order volume, and supplier activity.
• Manage the operational intake lifecycle for internal and external Marketplace requests, driving the vetting, prioritization, and tracking of incoming initiatives.
• Develop, maintain, and deliver comprehensive educational materials and enablement resources to train both internal teams and external marketplace audiences.

Benefits

We value being together : We believe being together enables stronger relationships, collaboration, and culture. This position is in office and candidates must be located in Austin, Texas.

• 401k & equity grants
• Free food and onsite gym at our Austin HQ
• Paid parental leave
• Competitive PTO & 10 paid holidays
• Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage
• Dog-friendly office in Austin HQ
• 24/7 access to telemedicine and counseling
• Book Purchasing Program

Pay

Salary range: $120,000 - $150,000 annually

Schedule

Full-time, Monday-Friday, 8:30 AM - 5:30 PM