Senior Parking Lot Attendant (Eligible for up to $5,000 in bonuses)

New hires in the Senior Parking Lot Attendant classification may be eligible for one-time recruitment and retention bonuses totaling up to $5,000 during the first year of employment.

About the Role

This position serves as a front-line representative of the City of Sacramento's off-street parking garage operations. As a lead position, duties include:

• Strong understanding of off-street parking procedures.
• Frequent movement between the City's five large parking garages.
• Providing parking support for over 3,300 special events held annually.
• Ensuring garage volumes are maintained.
• A willingness to be flexible in a fast-paced working environment.

This position is responsible for detailed administrative work and may require working weekends, holidays, nights, and in inclement weather.

Ideal Candidate

The ideal candidate will have a strong understanding of off-street parking administrative tasks and operations, including:

• Issuing parking payment notices.
• Managing and performing efficient revenue transactions.
• Responding to complaints and inquiries.
• Performing investigations into parking facilities.
• De-escalating confrontational situations.
• Providing training to other parking lot staff.
• Leading and participating in the operation of one or more municipal parking facilities on an assigned shift.

Distinguishing Characteristics

Positions in this class perform lead responsibilities for other Parking Lot Attendants and participate in parking lot operations on an assigned shift. This role is distinguished by a broader range of responsibilities over shift operations and facility maintenance compared to the Parking Lot Attendant class.

Supervision

General supervision is provided by a Parking Lot Supervisor. Responsibilities include lead supervision over other parking lot operations and maintenance personnel.

Responsibilities

• Lead and participate in the operation of one or more municipal parking facilities.
• Give claim checks and direct drivers to parking spaces.
• Count and make cash deposits.
• Instruct and direct the work of parking lot operations and maintenance personnel.
• Collect parking fees, compute time parked, and amounts of fees.
• Prepare daily revenue reports and post cash deposits and validations.
• Maintain records of vehicles parked and facility usage.
• Operate automatic revenue control equipment.
• Inspect parking facilities and report maintenance or repair needs.
• Count validation tickets; find and correct errors.
• Provide routine information to the public relating to parking procedures or location of streets, buildings, and points of public interest.
• Identify and report necessary supplies or items to be purchased.
• Assist less experienced personnel by demonstrating work procedures and methods.
• Report accidents or damage occurring on the parking lot.
• Request relief Parking Lot Attendants as needed.
• Relieve other Parking Lot Attendants as necessary.
• Act as section leader in supervisor's absence.
• Perform other related duties as assigned.

Requirements

Knowledge of:

• Parking lot operation, regulations, and procedures.
• Fee collection and recording methods.
• Bank depositing procedures.
• Daily reconciliation and reporting of cashiering activities.
• Basic arithmetic and calculation techniques.
• Basic accounting procedures and practices.

Ability To:

• Effectively work with the public and others involved in parking lot operations.
• Operate a cash register, computer, and adding machine and make necessary cash transactions with speed and accuracy.
• Make change and compute accurate parking fees.
• Keep accurate records of fees received.
• Record revenues and identify errors.
• Identify maintenance and repair needs of a parking facility.
• Train, instruct, and assist others in parking lot operations.
• Perform basic repair and maintenance functions at a parking facility as necessary.

Qualifications

Any combination of education and experience that would likely provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be:

Experience

Eighteen (18) months of cashiering experience involving considerable public contact and record-keeping duties.

Education

None required. Should education be used to qualify for this position, proof of education such as university/college transcripts and degrees must be submitted with the application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credential evaluation service.

Special Qualifications

Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.