Senior Outsourced Payroll Specialist
About the role
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly offers a compensation and benefits package to eligible employees.
Responsibilities
- Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies.
- Review and/or process payrolls in a timely manner to meet client deadlines, including updating employee records, calculating/paying bonuses or severance, reviewing accuracy of federal and state income-related tax calculations, and reconciling payroll deposits, tax withholdings, wage garnishments, etc.
- Prepare reports of employee earnings, taxes, deductions, and employer’s contribution for social security and unemployment.
- Establish strong and trusted client relationships by effectively consulting with clients on all payroll-related matters.
- Maintain confidence of employee data by keeping all information confidential.
- Accurately convey detailed information in both written and verbal format.
- Provide technical software support to clients.
- Identify and accurately capture out of scope work.
- Identify new opportunities to expand services to clients.
- Be an additional resource to the implementation team when needed.
- Interview clients to gain understanding of payroll needs.
- Manage new client implementation projects, ensuring timely completion and client satisfaction.
- Train clients on payroll processes as necessary.
- Be a resource to new hires and/or less experienced staff as it relates to clients, software, payroll, and/or processes.
- Provide honest feedback to new hires/less experienced staff in a timely manner.
- Help build team capabilities and knowledge by sharing insights and lessons learned.
- Research and maintain product knowledge on ADP software platforms.
- Maintain current knowledge of local, state, and federal practices and laws.