Senior Organizational Effectiveness Manager
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
About the role
As an AI-first company, we are on a mission to reimagine the way work gets done. We are operating in a time of dramatic disruption and change and must anticipate the ways in which organizational structures, teams, and individual jobs will need to evolve. Success will ensure our business is set up to thrive and we will be able to attract and retain the very best talent in the market.
We're looking for someone who can build the structural backbone — job families, leveling criteria, career frameworks — and also assess what's happening across a large organization's data and formulate a point of view on what to change and improve. This is a consultative architect and builder's role: you'll be designing frameworks and programs that don't exist yet, and ideating about the future of work.
Responsibilities
- Serve as a core architect on the redesign of Box's job architecture: job families, leveling criteria, and career ladders that hold up across functions and scale with the business — build from scratch where none exist, and rebuild where the current ones call for an evolution
- Build and evolve career frameworks that define what capability looks like at each level, including how expectations shift as roles change, and partner directly with leaders and People Partners to drive adoption
- Analyze trends in people and organizational data across a large, complex org (attrition patterns, leveling distribution, span and layer, capability gaps) and use that analysis to identify areas of opportunity and determine what to build next
- Apply job architecture and leveling expertise to a workforce being reshaped by AI, understanding how augmentation shifts the definition of expertise at each level
- Act as the structural counterpart to internal teams like Comp and Legal, and partner with HR and business leaders piloting new structures
- Take ownership of additional talent and org development programs as they arise — from framework design through rollout, facilitation, and iteration
Requirements
- 7+ years of experience across organizational development, talent management, job architecture, or management consulting
- You've built job architecture, leveling frameworks, or career ladders from scratch at a company of meaningful scale
- You can read organizational data and form a clear, defensible point of view on what it means and what to do about it
- You bring real rigor to structural thinking: formal training in industrial-organizational psychology is a plus, but what matters is that you can talk fluently about job analysis, leveling methodology, and organizational design without translation
- You have a creative, product-oriented instinct: you'd rather invent a better framework than administer an existing one, and you can point to something you built that didn't exist before you built it
- You can operate at both altitudes: structural/theoretical (why this leveling logic holds up) and practical (what a manager does with this on a Tuesday)
- You're comfortable in a fast-moving environment with a bias toward action in the face of ambiguity
- Approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box
Schedule
Boxers are expected to work from their assigned office a minimum of 3 days per week.
Pay
Redwood City Pay Range: $146,500 USD - $171,000 USD. This role is also eligible for equity and benefits.
Benefits
For more information, check out our benefits and perks.