Senior Organizational Effectiveness Coordinator

Learning Delivery & Facilitation

• Facilitate new hire orientation sessions using established content and materials.
• Facilitate onboarding experiences and employee development programs.
• Facilitate employee soft skills training, professional development sessions, and learning activities using adult learning principles.
• Create an engaging, organized, and positive learner experience for both virtual and in-person sessions.
• Support learning reinforcement and employee participation efforts for organizational learning initiatives.

Program Coordination, Administration & Operations

• Care for logistics and administrative support for learning programs, OE initiatives, annual cycles, and special projects.
• Care for meeting logistics, project timelines, deliverables, documentation, and stakeholder communications for assigned programs and initiatives.
• Maintain learner records, program documentation, completion data, templates, workflows, and reporting tools.
• Serve as cross-trained backup support where needed.
• Support employee communications related to learning, engagement, recognition, and organizational initiatives.
• Coordinate with external training partners, vendors, facilitators, and subject matter experts as needed to support successful program delivery.
• Manage training calendars, scheduling, communications, materials, attendance tracking, evaluations, and follow-up activities.
• Aid with department metrics, reporting, and program effectiveness tracking.

Organizational Effectiveness & Talent Program Support

• Support implementation and execution of organizational effectiveness and employee development initiatives.
• Provide coordination support for leadership programs, emerging leader initiatives, career path programs, and team development efforts.
• Support employee readiness and communications for annual processes including performance reviews, goal setting, and talent initiatives.
• Aid with rollout and employee support for compliance training and other enterprise-wide learning initiatives.
• Contribute to a culture of continuous learning, employee growth, and organizational effectiveness.

Collaboration & Employee Support

• Serve as a responsive and service-oriented point of contact for employees, managers, and stakeholders regarding OE and learning programs.
• Build strong collaborative relationships across HR, OE, business teams, and operational leaders.
• Demonstrate flexibility and adaptability in responding to changing priorities, evolving business needs, and new initiatives.
• Bring a proactive, solutions-oriented approach and willingness to support team and organizational priorities as needed.
• Support a positive, collaborative, and high-energy team environment focused on delivering an exceptional employee experience.