Senior Organizational Effectiveness Consultant

About the role

The Senior Organizational Effectiveness Consultant serves as a strategic trusted advisor to executive and senior business leaders to enable higher quality, faster, and more confident decisions about workforce, leadership, and organizational design. This role partners with leaders to align people strategies with business goals to drive transformation, growth, and employee experience. As a human capital solutions advisor, the consultant collaborates with leaders and People organization centers of excellence to solve complex organizational challenges through solutions focused on high-impact talent and organizational priorities.

Responsibilities

• Proactively engage as a strategic advisor to senior business leaders on critical people and organizational decisions, building people strategies to improve workforce, leadership, and organizational choices under conditions of ambiguity.
• Help leaders evaluate trade-offs and potential consequences of talent and organization design options, making risks and assumptions explicit, and focus efforts where their impact on business outcomes is greatest.
• Lead People org service delivery for client groups, establish consultative relationships, and broker People Center of Excellence (CoE) services as needed.
• Collaborate with CoE partners (e.g., Talent Management, Learning & Development, Talent Acquisition, Total Rewards, People Relations) to design and implement solutions addressing business needs.
• Apply comprehensive systems thinking and an enterprise-wide perspective to align people strategies, programs, and practices with overarching business priorities, prioritizing interventions that drive the greatest organizational value.
• Partner with leaders on strategic workforce planning and scenario thinking to anticipate future workforce and capability needs driven by business strategy and transformational goals.
• Elevate workforce planning from basic forecasting to scenario-based decision support, exploring alternative future scenarios and their talent implications.
• Surface and frame human capital risks (e.g., capability gaps, leadership depth, capacity constraints) alongside financial and operational risks, enabling disciplined decisions about talent investment and sequencing.
• Advise on organizational effectiveness and design, guiding leaders on structure, role clarity, decision authority, and team effectiveness to ensure alignment with strategic objectives.
• Diagnose systemic organizational issues using business context, qualitative insight, and data to identify root causes and recommend design improvements for strategy execution and growth.
• Provide leadership development and coaching for client leaders to build capability and drive transformation, focusing on leading through uncertainty and change.
• Leverage data-driven insights to inform talent and organizational decisions by analyzing workforce data and organizational diagnostics to identify trends and opportunities.
• Synthesize key data and insights into clear, executive-ready narratives connecting people metrics to business outcomes, trade-offs, and risks.
• Drive change management initiatives and culture transformation, modeling and promoting a change-ready mindset across the organization.
• Serve as an organizational change consultant and subject matter expert, applying proven change management approaches to facilitate stakeholder engagement.
• Implement and support enterprise talent management programs for client groups in performance management, employee engagement, organizational culture, talent review, succession planning, and compensation.
• Champion best practices and continuous improvement by developing and sharing organizational effectiveness best practices, providing expert analysis, gap assessments, and tailored solutions.

Requirements

• Bachelor’s degree (Master’s preferred) and 7+ years of relevant experience in Human Resources, Organizational Effectiveness, or a related field.
• Prior success working in large, complex, matrixed organizations with shared services or Center of Excellence model is strongly preferred.
• Demonstrated track record of comprehensive, macro and micro-level organizational design implementations, including developing large-scale change plans and delivering sustainable transformations.
• Proven ability to coach, develop, and influence senior leaders (VP-level and above) to achieve strategic initiatives through effective business and leadership practices.
• Comfortable with negotiation, conflict resolution, and providing an opposing point of view to drive discussion and better outcomes.
• Exceptional business acumen, with a comprehensive, systemic understanding of business operations and strategy to enable proactive inquiry and development of people strategy solutions.
• High degree of political savvy and ability to navigate complex organizational dynamics.
• Strong analytical and synthesis skills, with demonstrated ability to conduct and interpret quantitative and qualitative analysis, extracting key themes from diverse data.
• Excellent communication and presentation skills, with a collaborative, team-oriented approach and effective group facilitation abilities, both in person and remote.
• Dynamic leader who models leadership competencies and can motivate others while fostering a sense of urgency when needed.
• Highest levels of integrity and ethics, building trust and accountability in all interactions.
• Strong project management experience to drive initiatives from concept to completion.

Qualifications

Senior Professional in Human Resources (SPHR)-HRCI certification or equivalent is preferred.

Pay

Base pay range: $80,500 - $174,300. The national base pay range is a good-faith estimate for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities, related experience, education, certifications, prevailing wages in the work location, and internal equity.

Benefits

• Competitive base and incentive pay.
• 401(k) with robust matching and non-matching contributions.
• Rich medical and pharmacy benefits.
• 100% employer-paid dental and vision benefits.
• Holistic wellbeing program with deep financial incentives.
• Generous paid time off plus 12 paid holidays and your birthday off.
• Culture of growth and learning: career development, tuition reimbursement, and recognition program.
• Family support: adoption assistance, fertility treatment, child, elder, and pet care assistance.
• Social responsibility and volunteer opportunities.
• Employee discount program.

About Us

Delta Dental is dedicated to safeguarding the health and financial stability of our employees and their loved ones. For over 68 years, we’ve served our communities by increasing access to affordable, quality care. Our life-changing rewards package extends beyond the workplace to foster personal growth and holistic wellbeing.

We champion an inspirational workplace through our commitment to trust, service, excellence, and innovation. Joining us means working for a company that offers stability, balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.

Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico, and the Virgin Islands. Collectively, we deliver benefits to more Americans than any other dental insurance company.