Senior Operations Associate, Engineering Testing

About The Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!

About The Role

We're looking for an experienced technical operator to lead the testing, deployment, and operational validation of advanced autonomous technologies. In this role, you'll partner closely with engineering, product, and operations teams to ensure new capabilities are safely deployed, thoroughly evaluated, and translated into actionable engineering feedback.

Responsibilities

• Own end-to-end testing programs, defining scope, priorities, success criteria, and execution across multiple complex engineering initiatives.
• Define and continuously evolve testing methodologies, operational standards, and quality frameworks that improve consistency, scalability, and engineering confidence.
• Lead cross-functional initiatives with engineering, product, TPM, safety, and operations teams to influence product readiness, launch decisions, and long-term strategy.
• Drive complex investigations by leading root cause analysis across hardware, software, and operational systems, ensuring timely resolution while influencing long-term product improvements.
• Identify opportunities to improve organizational efficiency through process optimization, tooling, automation, and scalable operational best practices.
• Establish metrics, analyze operational performance, and translate data into strategic recommendations that improve product quality, testing effectiveness, and overall fleet performance.
• Mentor and develop operators while raising the technical bar across the Engineering Testing organization through coaching, knowledge sharing, and operational leadership.
• Serve as a trusted technical and operational advisor, providing guidance during high-priority testing efforts, critical investigations, and cross-functional decision making.

Requirements

• 3 - 5+ years of experience in autonomous systems testing, robotics operations, technical operations, or other complex engineering environments.
• Proven ability to lead large-scale testing or deployment programs from planning through execution while balancing technical, operational, and business priorities.
• Demonstrated expertise in debugging, triaging, and driving resolution of complex cross-functional technical issues.
• Experience defining operational standards, testing methodologies, or scalable processes that improve organizational performance.
• Strong experience partnering with engineering, product, and program management teams to influence technical direction and product outcomes.
• Advanced proficiency with Linux, GitHub, Jira, CI/CD tools (e.g., Jenkins), and log analysis to investigate complex system behavior.
• Demonstrated ability to influence without direct authority, build alignment across organizations, and drive execution in ambiguous environments.
• Strong leadership experience mentoring senior operators, developing technical talent, and elevating team performance.
• Excellent written and verbal communication skills, including the ability to communicate complex technical topics to engineering and executive stakeholders.

Qualifications

• Advanced degree in Computer Science, Robotics, Electrical Engineering, or related field.
• Experience with autonomous vehicle development and testing.
• Knowledge of robotics and automation principles.
• Experience with testing and validating autonomous systems in real-world environments.
• Experience with CI/CD pipelines and automated testing tools.
• Experience with debugging and troubleshooting complex systems.

Skills

• Strong problem-solving and analytical skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Experience with project management tools and methodologies.
• Strong communication and collaboration skills.
• Ability to manage multiple projects simultaneously.

Benefits

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).

DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here.

Paid Time Off

To learn more about our paid time off details, see the section titled "About The Role" above.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

If you need any accommodations, please inform your recruiting contact upon initial connection. If you need any accommodations, please inform your recruiting contact upon initial connection.