Senior Operations Analyst

ASRC Federal is a leading government contractor furthering missions in space, public health, and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™.

About the role

The Sr. Operations Analyst supports the United States Special Operations Command (USSOCOM) J65 with senior-level subject matter expertise and programmatic support, located in Tampa, FL.

Responsibilities

• Define governance framework to include execution and measurement of strategic and tactical plans.
• Assist the Government in collecting and developing strategic and tactical plans to identify, manage, and direct resources to support USSOCOM mission.
• Assist in coordinating delivery and installation of new product and services, as required.
• Monitor taskings and projects for major disruptions, incidents, or issues; use technical background and experience to track status and facilitate updates to designated “J65”.
• Provide interim progress reviews to the Government on an as-needed basis.
• Assist in proposing, implementing, and enforcing Government policies, standards, and methodologies.
• Provide IT Governance, programmatic, and technical assistance.
• Develop client relationships based on value and personal interactions by exceeding client expectations.
• Ensure reporting and communications is frequent and bi-directional.
• Track labor hours as directed.
• Exhibit qualities of cooperation, adaptability, and flexibility as changes occur in the department and maintain a positive attitude.

Requirements

• Active DoD Top Secret/Sensitive Compartmentalized Information (TS/SCI) clearance (required).
• Minimum of eight (8) years’ experience in project and technical support.
• Experience supporting high-level DoD customers and excellent communication skills.
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).
• Ability to work independently or in a team framework.
• Ability to research and gather information; verify and analyze data.
• Ability to effectively communicate verbally and in writing with internal and external organizations.
• Bachelor's degree from an accredited college or university (preferred) or equivalent.

Benefits

• Health care, dental, and vision insurance.
• Life insurance.
• 401(k) retirement plan.
• Education assistance.
• Paid time off including PTO, holidays, and other paid leave required by law.

Pay

The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, and business needs.

Schedule

Core hours are in accordance with the core Command hours from Monday through Friday.