Senior Observability Engineer

Job Summary

As a Senior Observability Engineer, you will contribute to defining and driving the strategy, architecture, and implementation of observability capabilities across MathWorks’ cloud platform and product engineering teams. This role is ideal for someone who brings deep expertise in cloud-native observability systems, understands how modern distributed systems behave, and can lead cross-functional initiatives that improve reliability, performance, and end-to-end visibility for MathWorks' online products and services.

Responsibilities

• Architect and evolve observability systems using cloud-native tools such as Prometheus, Thanos, Alertmanager, OpenTelemetry
• Build scalable, multi-tenant observability solutions for Kubernetes clusters running microservices at scale
• Implement SLOs, SLIs, and error budgets—integrating observability into SRE practices
• Improve signal quality and coverage by driving instrumentation standards across teams
• Develop automation and tooling to enhance telemetry collection, alerting, and correlation
• Support application teams in adopting observability patterns, instrumentation frameworks, and dashboards
• Collaborate with incident management and SRE teams to improve root-cause analysis and reduce MTTR

Minimum Qualifications

• A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or equivalent experience)

Additional Qualifications

• Deep expertise in cloud-native observability stacks (Prometheus ecosystem, OpenTelemetry, Grafana suite)
• Strong understanding of Kubernetes internals and common cloud-native patterns (sidecars, operators, CRDs)
• Experience applying SRE principles: SLO/SLI design, chaos engineering, error budget management
• Experience in designing self-service observability capabilities for platform users
• Security-aware approach to telemetry data handling
• Knowledge of cloud providers (AWS, Azure, GCP)

Why MathWorks?

It's the chance to collaborate with bright, passionate people. It's the opportunity to accelerate the pace of discovery, innovation, and learning in engineering and science. And it’s a commitment to doing the right thing—for each individual, our customers, and the local community. We cultivate an enjoyable, participatory, and rational environment that champions individual growth, encourages initiative, values collaboration, shares success, and rewards excellence.

MathWorks

The company employs more than 6,500 people in 16 countries, with headquarters in Natick, Massachusetts, USA. MathWorks is privately held and has been profitable every year since its founding in 1984.

JOB SUMMARY

As a Senior Observability Engineer, you will contribute to defining and driving the strategy, architecture, and implementation of observability capabilities across MathWorks’ cloud platform and product engineering teams. This role is ideal for someone who brings deep expertise in cloud-native observability systems, understands how modern distributed systems behave, and can lead cross-functional initiatives that improve reliability, performance, and end-to-end visibility for MathWorks' online products and services.

RESPONSIBILITIES

• Architect and evolve observability systems using cloud-native tools such as Prometheus, Thanos, Alertmanager, OpenTelemetry
• Build scalable, multi-tenant observability solutions for Kubernetes clusters running microservices at scale
• Implement SLOs, SLIs, and error budgets—integrating observability into SRE practices
• Improve signal quality and coverage by driving instrumentation standards across teams
• Develop automation and tooling to enhance telemetry collection, alerting, and correlation
• Support application teams in adopting observability patterns, instrumentation frameworks, and dashboards
• Collaborate with incident management and SRE teams to improve root-cause analysis and reduce MTTR

MINIMUM QUALIFICATIONS

• A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or equivalent experience)

ADDITIONAL QUALIFICATIONS

• Deep expertise in cloud-native observability stacks (Prometheus ecosystem, OpenTelemetry, Grafana suite)
• Strong understanding of Kubernetes internals and common cloud-native patterns (sidecars, operators, CRDs)
• Experience applying SRE principles: SLO/SLI design, chaos engineering, error budget management
• Experience in designing self-service observability capabilities for platform users
• Security-aware approach to telemetry data handling
• Knowledge of cloud providers (AWS, Azure, GCP)

WHY MATHWORKS?

It's the chance to collaborate with bright, passionate people. It's the opportunity to accelerate the pace of discovery, innovation, and learning in engineering and science. And it’s a commitment to doing the right thing—for each individual, our customers, and the local community. We cultivate an enjoyable, participatory, and rational environment that champions individual growth, encourages initiative, values collaboration, shares success, and rewards excellence.

MATHWORKS

The company employs more than 6,500 people in 16 countries, with headquarters in Natick, Massachusetts, USA. MathWorks is privately held and has been profitable every year since its founding in 1984.