Senior Network Technician (Active Secret Clearance)

Responsibilities

• Provides Tier II support for networking equipment and configuration management.
• Sets up, configures, and maintains all RHN systems and subsystems.
• Submits, manages, processes, and resolves Tier II tickets.
• Performs Tier II operations and maintenance (O&M) tasks on all RHN systems and subsystems.
• Provides on-site support in accordance with assigned shift schedule.

Qualifications

• High School/GED plus a minimum six (6) years network configuration experience.
• Associate degree or Trade School in Information Technology or Computer Science, four (4) years network configuration experience meets.
• Current Unexpired COMPTIA Security+CE certification required prior to date of hire.
• Minimum active Secret Clearance.
• High level of problem-solving skills and the ability to recommend and implement alternative setup and/or operations for complex systems.
• Detail-oriented and possesses the ability to handle multiple tasks.
• Able to provide incident and after-action reports and analysis.
• Excellent customer service skills and professional presence.
• Strong oral and written communication skills; ability to read, speak and effectively communicate in the English language.
• Strong work ethic.

Required Certifications

• CISCO Certified Network Associate (CCNA) Routing & Switching Certification within 6 months of hire date.
• CPR Certification within 6 months of hire date.