Senior Network Engineer Contractor

Key Responsibilities

• Diagnose and resolve network and voice-related issues across client environments, ensuring minimal downtime and optimal performance
• Participate in a rotating on-call schedule to support 24/7 client operations
• Maintain and enhance network monitoring tools to ensure real-time visibility and alerting
• Cook up new circuit installations, testing, and handoff with ISPs and telecom providers
• Design and implement wired/wireless infrastructure across client sites, including remote offices and data centers
• Lead network upgrade initiatives—planning, testing, and deploying enhancements with minimal disruption
• Manage and execute network tasks in high-availability, time-sensitive environments
• Administer WAN, LAN, WLAN, and VoIP systems, including MPLS, IPsec VPNs, and various internet access technologies (Cable, DSL, Metro Ethernet)
• Document network configurations, diagrams (Visio), SOPs, and implementation plans for internal and client use
• Adhere to change management protocols and incident response procedures for all network activities
• Provide firewall support and configuration (Fortigate, SonicWall) across client networks
• Serve as a liaison between clients and telecom/network carriers to resolve service issues and coordinate upgrades
• Manage multiple concurrent network projects, ensuring timely delivery and client satisfaction
• Act as a subject matter expert for all network-related inquiries within the MSP team

Skills & Qualifications

• Proven ability to manage complex, multi-tenant network projects from planning to execution
• Advanced experience with Fortigate, SonicWall, and FortiManager platforms
• Expertise in switching technologies
• Exceptional troubleshooting and diagnostic skills in both solo and collaborative settings
• Prior experience in an MSP environment is highly preferred
• Strong interpersonal skills for cross-functional collaboration and client communication
• Understanding of diverse access technologies: Cellular, Wired/Wireless, Cable, DSL, T1, Metro Ethernet
• An analytical mindset with a focus on root cause analysis and continuous improvement
• Highly organized with the ability to prioritize tasks across multiple clients and projects

Why IPM?

Supportive, inclusive culture that values diverse perspectives
Remote work flexibility within the United States

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