Senior Network Engineer

Responsibilities

• Works with the Global network team, IT management, engineering and key departmental users to analyze, design, install, configure, test and document new network hardware and software environment
• Tunes and upgrades the network for performance and security reasons, as well as to support functional enhancements
• Provides technical support to infrastructure environments as required
• Uses effective problem-solving techniques, supports and recovers systems due to production problems to minimize the impact to the department or business
• Maintains monitoring and evaluation of network performance and reports to management
• Works with the Global network team and IT management to estimate time requirements for project assignments
• Organizes projects and personal time to complete multiple, diverse assignments within the scheduled timeframe
• Collaborates with other IT personnel to ensure effective systems implementation
• Affords adoption and utilization of IT application tools to manage projects and support assignments

Requirements

• Cisco Meraki Network Switch knowledge and configuration
• Establishes a capacity growth plan for the network to ensure the best quality service in a contemporary environment
• Maintain proficiency in information technology and tools to enhance productivity and quality of systems administration
• Sets standards and controls the necessary infrastructure process of the organization
• Evaluates new vendors and hardware and software products
• Provide day-to-day technical support to the Sotheby’s Asia regional user base (typically break/fix items) and on-going technical sale support
• Travel to Sotheby’s AMER regional offices to assist with hardware upgrades and local support when required
• Provide on and off-site site auction sale set-up and support for all regional sales
• Update Freshservice as calls are progressed, and take responsibility for calls to closure, including liaison with appropriate IT colleagues and users
• Prepare to present project updates to the senior IT leaders and sponsors

Qualifications

• At least 3 years of network engineering experience at a company with 10+ locations
• Bachelor’s degree in computer science, business or related area
• 5 years of related technical experience with a minimum of 2-3 years’ experience in end user support in an Office 365/Win 10/Mac environment
• Strong knowledge of Cisco routers and switches
• Experienced in Cisco Meraki Network Switch setup and configuration would be higher consideration
• Strong knowledge of firewalls and web filtering solutions
• Strong knowledge of Microsoft Server operating Systems and Enterprise Applications Exchange 2010, Office 365
• Working knowledge of some of the following: Mimecast, AWS, Azure, Linux, DLP, Google Cloud Platform, MDM, JAMF Pro, Meraki configuration
• Strong problem-solving skills required for technical issue resolution
• Structured work habits and good personal time management to effectively utilize the systems development methodology

Skills

• Strong communication skills, tactful, enthusiastic, confident, able to work independently as well as part of a team, and with a flexible approach to meeting changing business requirements
• Flexibility to work extended hours, including evenings and weekends during sale and deadline period

Pay

The proposed base salary for this position ranges from $110,000-$120,000. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package.