Jobs · Information Technology · Massachusetts

Senior Network Engineer

Providence Equity Partners · Boston, MA · 6 days ago
On-siteInformation Technology$40/hrFull-time

Responsibilities

  • Leads and contributes to the design, implementation, and continuous improvement of global network infrastructure.
  • Partners with the Director of IT and other IT teams to shape and execute the corporate network roadmap and long-term planning strategy.
  • Evaluates emerging technologies and recommends solutions that improve performance, security, and resiliency.
  • Owns the management, maintenance, and monitoring of all network and telecommunications infrastructure across global locations.
  • Primarily accountable for the uptime and reliability of the firm's global network.
  • Drives the development and refinement of network monitoring, alerting, and reporting systems.
  • Ensures all service disruptions are diagnosed and resolved within defined service level expectations.
  • Manages patch and CVE remediation cycles for all critical network hardware and software.
  • Performs root-cause analysis to identify and resolve underlying issues, not just symptoms.
  • Maintains appropriate stock levels of infrastructure components (e.g., SFPs, cabling, rack supplies).
  • Provides executive and residential network support on an as-needed basis.
  • Willingness to step in and assist with broader operational support issues as part of a small, collaborative IT team.
  • Serves as the helpdesk escalation point for any networking or security-related operational issues.

Qualifications

  • Demonstrated record of success, a positive professional reputation, and the ability to exercise sound judgment and accountability.
  • Bachelor's degree in Computer Engineering, Computer Science, or a related field preferred or 7–10 years of equivalent professional experience.
  • Relevant certifications (CCNP, PCNSE, or equivalent) strongly preferred.
  • Expert-level proficiency in the implementation, management, and support of the following technologies:
    • WAN / LAN Infrastructure
    • Global, highly available Cisco/Palo Alto WAN/LAN environments
    • Dynamic routing protocols — OSPF and BGP
    • LAN Switching — Spanning Tree, VLANs, EtherChannel/trunking, switch stacks
    • Strong Data Center networking experience; Cisco ACI experience a plus
    • Networking Fundamentals
    • OSI Model, TCP/IP, IP addressing, and subnetting
    • Network performance troubleshooting tools (e.g., Wireshark)
    • SD-WAN & Routing Platforms
    • Palo Alto Prisma SD-WAN (iONs)
    • Meraki SD-WAN (MX platform)
    • Cisco iWAN / Catalyst SD-WAN
    • Integrated Services Routers
    • Catalyst and Nexus switching platforms
    • Internet circuit high availability (BGP/iBGP)
    • Firewall & Security
    • NAT, security zones, ACLs, high availability/failover, IDS/IPS
    • VPN — Remote Access and Site-to-Site
    • Palo Alto NGFW experience strongly preferred
    • Wireless LAN
    • Experience across multiple wireless platforms (Cisco, Aruba, Meraki, etc.)
    • WLAN security — 802.1x and certificate-based authentication
    • Strong wireless troubleshooting skills
    • DNS, DIA, VPLS, Layer 2 Fiber, and EPL circuit implementation and troubleshooting
    • ISP vendor management
    • Cloud Networking – Azure (Required)
    • Deep, hands-on Azure IaaS experience, including virtual networking, compute, and storage
    • Azure networking components: ExpressRoute, VNet peering, Azure Virtual WAN, Network Security Groups, Azure Firewall, and Azure DNS
    • SD-WAN integration with Azure cloud environments
    • On-premise Data Center design with DR in Azure; Zerto experience a plus
    • Lead the design and implementation of a cloud-first operating model, including the migration of existing on-premises services into Azure
    • Monitor & Observability
    • Network health and performance monitoring platforms (currently LogicMonitor)
    • Development of dashboards, alerting, and reporting workflows

Technical Qualifications

  • Expert-level proficiency in the implementation, management, and support of the following technologies:
    • WAN / LAN Infrastructure
    • Global, highly available Cisco/Palo Alto WAN/LAN environments
    • Dynamic routing protocols — OSPF and BGP
    • LAN Switching — Spanning Tree, VLANs, EtherChannel/trunking, switch stacks
    • Strong Data Center networking experience; Cisco ACI experience a plus
    • Networking Fundamentals
    • OSI Model, TCP/IP, IP addressing, and subnetting
    • Network performance troubleshooting tools (e.g., Wireshark)
    • SD-WAN & Routing Platforms
    • Palo Alto Prisma SD-WAN (iONs)
    • Meraki SD-WAN (MX platform)
    • Cisco iWAN / Catalyst SD-WAN
    • Integrated Services Routers
    • Catalyst and Nexus switching platforms
    • Internet circuit high availability (BGP/iBGP)
    • Firewall & Security
    • NAT, security zones, ACLs, high availability/failover, IDS/IPS
    • VPN — Remote Access and Site-to-Site
    • Palo Alto NGFW experience strongly preferred
    • Wireless LAN
    • Experience across multiple wireless platforms (Cisco, Aruba, Meraki, etc.)
    • WLAN security — 802.1x and certificate-based authentication
    • Strong wireless troubleshooting skills
    • DNS, DIA, VPLS, Layer 2 Fiber, and EPL circuit implementation and troubleshooting
    • ISP vendor management
    • Cloud Networking – Azure (Required)
    • Deep, hands-on Azure IaaS experience, including virtual networking, compute, and storage
    • Azure networking components: ExpressRoute, VNet peering, Azure Virtual WAN, Network Security Groups, Azure Firewall, and Azure DNS
    • SD-WAN integration with Azure cloud environments
    • On-premise Data Center design with DR in Azure; Zerto experience a plus
    • Lead the design and implementation of a cloud-first operating model, including the migration of existing on-premises services into Azure
    • Monitor & Observability
    • Network health and performance monitoring platforms (currently LogicMonitor)
    • Development of dashboards, alerting, and reporting workflows

Business & Interpersonal Qualifications

  • Deeply committed to the firm's network reliability, with availability to provide 24x7x365 support coverage
  • Calm under pressure with the tenacity to resolve critical issues with urgency and sound judgment
  • Excellent prioritization and time management skills, with a clear understanding of the firm's uptime expectations
  • Relentlessly results-driven with a continuous improvement mindset
  • Exceptional communication skills — equally effective with technical peers and non-technical stakeholders
  • Self-motivated and capable of operating with autonomy in a lean team environment
  • Strong leadership presence with the ability to mentor other team members and influence cross-functional partners

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