Senior Network Engineer

About the role

The Technology Services Department (TS) of the City and County of Denver uses state-of-the-art technologies and methodologies to deliver and improve the systems, applications, and operations to our customers. This role sits on TS’s build/architecture team, responsible for designing, implementing, refreshing, and handing off network infrastructure across City agencies.

Responsibilities

• Perform day-to-day maintenance, installation, upgrades, and monitoring of Cisco & Meraki network systems.
• Plan, coordinate, and perform IOS upgrades, switch/router replacements, and major refresh projects following change management procedures.
• Build and deploy new sites, equipment stacks, and network infrastructure as part of TS capital and operational initiatives.
• Diagnose and resolve complex/critical network and wireless issues with a calm, solutions-focused approach.
• Monitor and tune network/voice hardware, respond to outages, and provide regular updates to leadership.
• Manage SNMP alerts, packet captures, and analysis for proactive issue mitigation.
• Partner with senior network architects, management, and agency stakeholders on short- and long-term network strategies.
• Collaborate with peer engineers on planning, installation, and refresh cycles for Cisco routing and switching environments.
• Create and maintain knowledge base articles, network diagrams, and capacity planning documentation.
• Monitor ServiceNow queue and troubleshoot complex break-fix issues as needed.
• Plan and coordinate staff moves requiring network adjustments.
• Identify and recommend process improvements, contributing to a culture of continuous improvement.

Requirements

• Three (3) years of professional Information Technology experience installing, maintaining, and/or modifying network operating systems to include both software and hardware.
• Expertise with: Routing protocols (OSPF/EIGRP/BGP), SolarWinds Orion & NCM, NetBrain, Cisco telephony & WebEx Cloud Calling, Packet capture/analysis tools, Palo Alto firewalls, Cisco Security (FTD/FMC), CUCM, Cisco voice systems, Vulnerability management, PCI/CJIS/HIPAA considerations, Copper/fiber troubleshooting and network design.
• Strong documentation and change-record creation skills.

Qualifications

• Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a related field.
• Hybrid work capability and highly collaborative team mentality.

Skills

• CCNP or CCNA strongly preferred.
• Strong hands-on networking experience.

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service.
• 457B Retirement Plan.
• Competitive medical, dental and vision plans effective within 1 month of start date.

Pay

The hiring range for this position is $95,000.00 - $123,000.00/year, based on experience and education.

Schedule

This role is onsite at 201 W. Colfax Ave. and includes regular visits to other City buildings across the Denver Metro area.

What You’ll Bring

• Proactive ownership.
• A collaborative mindset.

What We Offer

• Competitive salary commensurate with education and experience.
• Generous benefits for full-time employees which include but are not limited to: a guaranteed life-long monthly pension, 457B Retirement Plan, 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year, Competitive medical, dental and vision plans effective within 1 month of start date.

About Everything Else

• To view the full job profile including position specifications, physical demands, and probationary period, click here.
• Job Profile: CI3567 IT Network Engineer Senior.
• Position Type: Unlimited.
• Position Salary Range: $93,566.00 - $154,384.00.
• Target Pay: $95,000.00 - $123,000.00/year, based on experience and education.
• Agency: Technology Services.
• Redeployment during Citywide Emergencies: City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.
• EEO Statement: The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.