Senior Network Engineer - AI & Automation

This position is remote within approved U.S. locations, with required travel to Memphis for interviews, orientation, and one week per quarter on-site. Due to state-specific regulations, applicants must reside outside California or be willing to relocate to an approved location.

About the Role

The Enterprise Network Team seeks a senior engineer to lead the shift toward automated, self-healing network operations using AI and modern tooling. This role focuses on reducing manual work and increasing reliability across a large, complex environment.

Responsibilities

• Design and build automation workflows using Ansible/AAP to standardize configuration, deployment, and remediation.
• Identify manual, repetitive network operations tasks and engineer them out through scripting and orchestration.
• Evaluate and pilot AI-driven tools for anomaly detection, predictive maintenance, and intelligent alerting.
• Build integrations across monitoring platforms and network infrastructure to close the loop between detection and action.
• Contribute to a broader AI fluency initiative on the team, helping less automation-focused engineers build these skills.
• Partner with architecture and security teams to ensure automation is safe, auditable, and aligned with change control policy.
• Own high-visibility automation projects end to end, from proof of concept to production rollout.
• Stay current on emerging network AI/ML tooling and bring forward recommendations.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintain regular and predictable attendance.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business, or a related field (required).
• Master's degree (preferred).
• Minimum of four (4) years of IT experience in infrastructure operations and engineering environments.
• Experience in infrastructure design, systems analysis, and security management.
• Experience working with commercial models around infrastructure capacity procurement.
• Experience in customer service and vendor management.
• Experience in business stakeholder engagement and management.

Qualifications

• Demonstrated ownership of network automation initiatives, from identifying a manual process to designing, building, and deploying the automated solution in production (preferred).
• Track record of taking automation projects beyond scripting, with real accountability for outcomes and reliability (preferred).
• Strong Python skills, plus experience with Ansible or similar orchestration tools (preferred).
• Practical experience applying AI/ML concepts to network operations, whether through vendor tools, custom models, or LLM-based workflows (preferred).
• Deep understanding of Cisco routing/switching, and comfort working across Catalyst, Nexus, and NDFC environments (preferred).
• Experience integrating network systems with ITSM platforms like ServiceNow (preferred).
• Ability to translate a manual process into an automated one without cutting corners on reliability or security (preferred).
• Experience with Cisco Catalyst Center, ThousandEyes, or StatSeeker (preferred).
• Familiarity with Graph API, Power Automate, or similar low-code automation platforms (preferred).
• Prior experience building or fine-tuning LLM-based tools for IT operations (preferred).
• CCNP or equivalent certification (preferred).

Pay

A reasonable estimate of the current salary range is $94,640 - $169,520 per year.

Benefits

Explore our exceptional benefits on the St. Jude careers site.