Senior MuleSoft Success Architect

About the role

At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams.

Responsibilities

• Become a MuleSoft subject-matter expert for the broader Success Architect organization, including related enterprise architecture concepts, governance and cross-cloud solutions.
• Engage with Signature Success customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to MuleSoft.
• Develop delivery and discovery assets aligned with the SA engagement catalog, tailored to the unique needs and opportunities of MuleSoft customers.
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth.

Requirements

• A broad perspective on API and integration patterns, use cases, technologies, and trends.
• Significant experience as a prior MuleSoft practitioner, with hands-on experience in large scaled integration deployments.
• A recognized and certified MuleSoft expert and broad technologist, with a deep understanding of the Anypoint Platform including its capabilities, limitations, design, and roadmap.
• Expert domain knowledge in Performance, Scaling, DevOps and Containerization including working knowledge of Kubernetes.
• Ability to evaluate architecture and infrastructure to uncover technical needs. Based on these discoveries, make recommendations for improvement with different lines of business while making use of the MuleSoft platform and supporting applications.
• Demonstrated ability to analyze, design, and optimize business processes using technology and integration, with a focus on guiding customers through optimization and migration.
• Ability to serve as a Trusted Advisor, driving conversations with Enterprise Architects, CTOs/CIOs, and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance.
• Ability to advise and mentor diverse teams using influence and adaptive communication strategies.
• Comfortable multitasking across parallel work streams, juggling different roles and priorities in each.
• A strong willingness and comfort in diving into new situations, learning about new technologies quickly, and debating different approaches and points of view.
• Excellent written, presentation and overall communication skills.
• Proactive and self-starting attitude with the ability to manage tasks independently.

Qualifications

• Familiarity with micro-services, cloud architecture and considerations for on-prem vs Hybrid vs Cloud platforms.
• Experience supporting/troubleshooting scaling and performance issues related to integration across distributed systems is advantageous.
• Demonstrated thought leadership through publications, public speaking and others.
• Past experiences leading enterprise wide initiatives, giving you an understanding of the challenges accomplishing widespread organizational change and the hindsight to address them.
• Experience in a customer-facing, sales-aligned role such as a professional services consultant/architect, solutions architect or in a customer success role is a plus.

Skills

• Technical expertise in integration and API best practices.
• Strong analytical and problem-solving skills.
• Effective communication and collaboration skills.
• Ability to work independently and as part of a team.

Benefits

Join our dynamic team and contribute to our inclusive and diverse work environment. We embrace diversity and are committed to creating equal opportunities for all applicants. At Salesforce, we value the unique perspectives and skills that individuals from diverse backgrounds bring to the table. If you are passionate about data analytics, technical leadership, driving customer success, and making a positive impact through collaboration, we invite you to apply for the MuleSoft Success Architect position. Help us shape the future of our Success Architect offering for MuleSoft while making a significant impact on our diverse and inclusive workplace.

Pay

The typical base salary range for this position is $123,100 - $227,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Schedule

Not specified.