Senior Mitigation Technician

Benefits

• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Senior Mitigation Technician

Senior Mitigation Technician Perks

• Professional Development
• Competitive Compensation
• Superior Benefits
• Career progression
• Paid Training for Career Advancement

Company and Culture

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description

• Manage and complete jobs according to PuroClean® processes per work order
• Respond to service calls when needed
• Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish
• Follow and enforce all safety procedures on the job site
• Maintain financial asset and equipment management
• Monitor all assigned jobs to ensure customer needs are met
• Communicate and establish relationships with commercial, insurance, and residential customers
• Job documentation is completed in a timely and accurate manner
• Production costs are maintained at the established rate
• Add-on sales are made to customers
• Communications to Project Manager, Operations Manager, General Manager or Owner, as appropriate, and customer are timely

Responsibilities

• Managing Customer Satisfaction and representing the brand
• Effectively perform all aspects of the production processes
• Continued development of production skills and expertise
• Financial asset and equipment management
• Following all uniform and policy guidelines in line with the Brand Identity Guide
• Avoidance of accidents and injuries, ensuring a safe working environment
• Leaving jobsites with a clean and orderly appearance
• Coaching and training of production staff technicians
• Preventative maintenance on vehicles, equipment and oversight of facility maintenance
• Ensure clear communication with office staff, immediate supervisor and fellow technicians

Qualifications

• 4 to 5 years experience as mitigation lead technician or mitigation crew chief
• Willingness for continued learning and growth, ability to 'lead and coach' your teammates
• Attention to details in organization, cleanliness and care for facility, assets and equipment
• Aptitude with record keeping, recording information and communicating 'the message'
• Effective written and oral communication
• High School diploma/GEDIICRC certifications preferred
• Awareness and respect for safety, using care are caution with teammates and customers
• Ability to travel locally or out of state when necessary
• Strength with multitasking and handling deadlines, organizational and leadership skills

Physical and Work Environment Requirements

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., attics)
• Repetitive pushing/pulling/lifting/carrying objects