Senior Microsoft 365 Cloud Specialist

Key Responsibilities

• Administer, configure, maintain, and troubleshoot Microsoft 365 services, Microsoft Azure, and Microsoft Entra ID.
• Perform comprehensive Microsoft 365 tenant health reviews and recommend optimization strategies.
• Conduct security, compliance, and governance assessments and implement best practices to strengthen the Microsoft 365 environment.
• Provide advanced technical support for complex incidents, service disruptions, and cloud-related issues.
• Create and maintain technical documentation, including system configurations, architecture diagrams, standard operating procedures, and change records.
• Collaborate with customer stakeholders to support planning, implementation, and continuous improvement initiatives.
• Monitor cloud environments for performance, security, and operational health.
• Assist with planning and implementing Microsoft cloud technologies, migrations, and modernization efforts.
• Ensure compliance with organizational security policies, regulatory requirements, and Microsoft best practices.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field (or equivalent combination of education and experience).
• Minimum of 7 years of experience administering Microsoft enterprise cloud environments.
• Extensive hands-on experience with:
• Microsoft 365 Administration
• Microsoft Azure
• Microsoft Entra ID (Azure Active Directory)
• Exchange Online
• SharePoint Online
• Microsoft Teams
• Microsoft Intune
• Identity and Access Management (IAM)
• Strong understanding of Microsoft 365 security, compliance, governance, and Zero Trust principles.
• Experience troubleshooting complex enterprise cloud environments.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with technical teams, leadership, and customer stakeholders.
• Must be able to work on Eastern Time Zone work schedule.

Required Certifications

• Candidates must possess current Microsoft certifications appropriate for the role, including:
• One current Microsoft 365 or Azure Administration certification, such as: Microsoft Certified: Azure Administrator Associate (AZ-104)
• Microsoft 365 Certified: Administrator Expert (MS-102)
• AND
• One current Microsoft Security or Identity certification, such as:
• Microsoft Certified: Cybersecurity Architect Expert (SC-100)
• Microsoft Certified: Identity and Access Administrator Associate (SC-300)
• Microsoft Certified: Information Security Administrator Associate (SC-401)

Pay

This is a remote position.