Senior Membership Sales Associate

About the role

Are you passionate about health and wellness? Are you naturally confident and outgoing? If so, you need to join the member service team at our upscale sauna studio in NYC! We are looking for positive, confident, results-oriented team members who love to connect with people. As the expert on all of the studio's services, amenities, and programs, you’re responsible for building lasting relationships with prospective and current members, ensuring they’re maximizing their Perspire experience. This is a position to work from two Perspire Sauna Studio locations in NYC: our Flatiron studio (50 West 23rd St., New York, NY - Manhattan) and our Williamsburg studio (191 N 8th Street, Brooklyn, NY). Perspire is a chain of 100+ independently owned wellness studios offering Infrared Sauna, Red Light Therapy and proprietary Snø Showers. Learn more about our services on the Perspire website. You will be joining the team that manages two NYC locations: Williamsburg and Flatiron. We credit our success to the dedicated team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.

Responsibilities

• Enthusiastically greet and engage with all guests in studio and connect with each one on a personal level.
• Administer studio tours and education on the benefits of sauna/contrast therapy.
• Promote the benefits of infrared saunas, contrast therapy, red light therapy, and the value of having a monthly membership.
• Sell memberships, packages and retail products with confidence in a commission-based atmosphere to reach monthly sales goals.
• Proactively reach out with high energy to prospective new guests and past guests by phone, text and email using our established processes and software.
• Attend community outreach events in the studio's neighborhood to promote the studio and sign up new leads.
• Multitask while manage bookings, check ins/outs, membership changes, product inventory, and inbound communications at the front desk.
• Complete assigned cleaning duties.

Requirements

• A minimum of 3 years of experience in customer facing roles.
• An innate interest for health, wellness and fitness.
• A high degree of confidence and enthusiasm.
• A genuine desire to provide exceptional service.
• A competitive and goal-oriented nature, driven to achieve and exceed sales goals.
• Excellent interpersonal, communication and customer service skills.
• A consistently positive, team player and no-job-is-too-small attitude.
• Availability to work 32+ hours per week.
• Mindbody Software software experience is a plus!

Benefits

• Bonus based on performance
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

Pay

Pay of $20 per hour, paid every 2 weeks, with successful training completion plus any applicable commissions on sales.

Schedule

You will be working 5 shifts per week of 6 to 8 hours in length, based on a monthly schedule which may include weekday evenings and weekends.