Senior MCS Solutions Engineer

Our Vision: Be the best at what we do. Our Mission: Improve lives through technology. “Customer Inspired” isn’t just a slogan—it’s our driving force. At C Spire we believe exceptional people deliver exceptional experiences. We are passionate about helping our customers succeed through innovative technology solutions while fostering a culture of ownership, urgency, integrity, and collaboration.

Responsibilities

• Serve as the trusted technical advisor supporting the Managed & Cloud Services (M&CS) sales organization throughout the customer lifecycle.
• Partner with Account Executives to lead technical discovery sessions, identify customer business challenges, and design technology solutions that align with business objectives.
• Architect and position managed‑services solutions across networking, cloud, cybersecurity, infrastructure, collaboration, connectivity, and related technologies.
• Translate complex technical concepts into clear business value for executive, technical, and operational stakeholders.
• Develop solution architectures, technical recommendations, implementation assumptions, and supporting documentation for customer proposals and RFP/RFI responses.
• Collaborate with Engineering, Product, Operations, Delivery, and Project Management teams to ensure proposed solutions are technically sound, supportable, and profitable.
• Identify opportunities to expand customer relationships by transitioning project‑based engagements into recurring managed services.
• Conduct customer presentations, whiteboarding sessions, demonstrations, workshops, and executive briefings throughout the sales cycle.
• Serve as a technical resource during strategic customer pursuits, helping account teams develop winning solution strategies.
• Provide technical coaching and enablement to Account Executives through repeatable solution plays, discovery frameworks, and technical best practices.
• Ensure seamless transition of customer opportunities from Sales to Delivery by providing complete technical handoff documentation, project assumptions, dependencies, risks, and success criteria.
• Stay current on emerging technologies, industry trends, AI‑enabled solutions, and competitive offerings.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 2+ years supporting enterprise technology, networking, cloud, cybersecurity, managed services, or technical sales (M&CS Solutions Engineer I).
• Foundational understanding of enterprise networking, cloud infrastructure, security, and managed services.
• Strong communication and presentation skills.
• Ability to collaborate across Sales, Engineering, Product, and Operations.
• 5+ years in sales engineering, solutions engineering, solutions architecture, managed services, or enterprise technology consulting (M&CS Solutions Engineer II).
• Experience leading discovery sessions and developing complex solution designs.
• Strong understanding of recurring‑revenue business models.
• Experience supporting enterprise sales cycles and developing technical proposals.
• 8+ years supporting strategic enterprise customers (Senior M&CS Solutions Engineer).
• Expert knowledge across networking, cloud, cybersecurity, infrastructure, collaboration, and managed services.
• Experience mentoring Solutions Engineers and influencing technical strategy.
• Relevant industry certifications preferred.

Benefits

• Competitive Compensation Package
• Annual Performance Incentive Opportunity
• Blue Cross Blue Shield Health Insurance
• 401(k) with Company Match
• Tuition Assistance
• Complimentary Wireless Service & Device*
• WellBeacon Wellness Program
• Teladoc Telemedicine
• Paid Talent Referral Opportunities
• Tailored Learning Paths for Every Position

Physical Requirements

• Ability to sit or stand for extended periods.
• Travel approximately 30%.
• Occasionally lift up to 25 pounds.
• Communicate effectively in person, virtually, and by phone.