Senior Market/Account Manager, Hotels

About the role

As a Senior Market/Account Manager for hotels, your key objective is to maintain and grow Priceline’s network of hotel partnerships and accommodation supply inventory through building, establishing, and strengthening account relationships. You will identify new revenue-generating opportunities and spearhead strategic initiatives, leveraging your knowledge of the travel industry, sales negotiation, revenue management, and data analysis to optimize Priceline’s hotel partnerships and increase revenue.

Responsibilities

• Handle a portfolio of high-value and strategic accounts; build strong hotel supplier relationships and effectively communicate Priceline and Agoda’s value proposition to grow bookings, room nights, and revenue.
• Evaluate market trends, partner performance, and competitor landscape to ensure the competitiveness of Priceline and Agoda’s products.
• Analyze data to identify business growth opportunities; initiate and drive sound recommendations to optimize hotel partnerships within your assigned portfolio.
• Lead projects and strategic growth initiatives to positively impact the overall performance of Priceline and Agoda.
• Conduct ongoing reviews of production with hotel accounts and present strategic recommendations to optimize accommodation availability, content competitiveness, and hotel performance using a consultative approach.
• Prioritize, plan, and implement effectively to meet or exceed defined targets and goals.
• Identify, prioritize, negotiate, contract, and onboard non-participating hotels, ensuring favorable terms and conditions.
• Research and troubleshoot pricing and availability competitiveness issues preventing hotels from optimizing booking performance.
• Educate and train hotel partners on Priceline and Agoda systems, tools, programs, and reporting.
• Build effective internal partnerships by collaborating across business units to implement growth initiatives and drive market strategy.
• Prepare presentations and materials for both external and internal meetings.
• Provide regular feedback to internal stakeholders to develop effective and scalable solutions for improving reporting, processes, and operational efficiencies.
• Represent Priceline in the local market, participate in industry organizations and events, and build Priceline’s presence by developing relationships with key decision-makers at hotels, technology partners, and other relevant partners.

Requirements

• Bachelor’s degree or master’s degree (or equivalent experience) in any relevant field.
• 5+ years of professional sales experience; minimum 1 year in the travel industry required.
• Demonstrated success in acquiring and building long-term customer relationships.
• Proficiency in handling high-level stakeholders and specialized enterprise accounts.
• Strong sales negotiation skills and ability to creatively “think on the fly” when negotiating with hotel partners.
• Excellent interpersonal skills and ability to influence external and internal stakeholders.
• Hungry, determined, motivated, solution-oriented, and results-focused.
• Strong critical thinking, data analysis, and data visualization skills.
• Possesses self-awareness, a sense of curiosity, and a growth mindset.
• Comfortable in a two-way feedback culture and challenging the status quo.
• A great teammate with demonstrated leadership skills, a professional “get it done” attitude, and a strong work ethic.
• Ability to multitask effectively, change gears quickly, and thrive in a dynamic, fast-paced environment.
• Flexibility to travel up to 30% for partner/market visits and team meetings.
• Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability, and Trust.

Pay

The salary range for this position is $85,000–$105,000. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

Schedule

Priceline follows a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office. Eligible employees may also work up to 4 weeks per year from anywhere.

Benefits

• Health & wellness coverage including medical, dental, vision, and mental health resources.
• Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days.
• Work/life support including parental leave, dependent care, family support resources, and Summer Fridays.
• Office perks like stocked kitchens and catered meals (varies by location).
• Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts.
• Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits.
• Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits.
• A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together.

Specific benefits and programs vary by location.