Senior Manual QA Engineer

US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls. We’re getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It’s working — Consumer Reports named us the top-rated mobile carrier two years in a row.* And we’re building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. This work isn’t for everyone. If you work fast, flexibly, and collaboratively — without compromising standards — we want to hear from you. We are seeking a Senior Manual QA Engineer with 5+ years of experience testing modern web-based SaaS and Mobile applications. The ideal candidate is a self-starter who can work independently, quickly learn complex systems, and ensure high-quality software through comprehensive manual testing. This role partners closely with Product and Engineering teams in a fast-paced Agile environment. Responsibilities: Develop and execute manual test plans, test cases, and test scenariosPerform functional, regression, integration, exploratory, end-to-end, and user acceptance testingValidate REST APIs using Postman or similar toolsExecute database queries to verify backend data and troubleshoot issuesIdentify, document, and track software defects through resolution using Jira or similar toolsCollaborate with Product Managers, Developers, and QA teammates throughout the software development lifecycleParticipate in Agile ceremonies, including sprint planning, standups, and retrospectivesReproduce customer-reported issues and verify bug fixesContinuously improve testing processes and ensure high-quality releases Qualifications: 5+ years of manual software testing experienceExperience testing SaaS web applicationsStrong understanding of SDLC, STLC, and Agile/Scrum methodologiesExperience testing REST APIs using PostmanStrong SQL skills for database validationExcellent analytical, troubleshooting, and communication skillsAbility to manage multiple priorities and work independently with minimal supervision Preferred: Basic knowledge of Selenium, Playwright, or CypressFamiliarity with Git and CI/CD pipelinesExperience in healthcare, fintech, or other regulated industriesExperience with accessibility and cross-browser testing Perks and Benefits: Annual Offsite to hack & meet the team. 2024 Japan. 2025 HawaiiCompetitive SalaryGym reimbursementCommute reimbursementFlexible working hoursSubsidized health benefits (Medical, Dental, Vision)Professional development stipendFlexible time offCell phone service (up to $100/mo) Think you're a good fit? Apply to learn more! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.