Senior Manual QA Engineer

About the role

US Mobile is building the future of wireless communication with a goal to create one unified network open to any person and any device, worldwide. We offer all three major networks on one phone and one plan, plus home internet from Starlink, with no lock-in or commitments. Our custom-fit plans and 24/7 customer support are informed by real-time feedback from Reddit, surveys, and customer interactions, driving our product roadmaps. We’re looking for a Senior Manual QA Engineer with 5+ years of experience testing modern web-based SaaS and mobile applications. The ideal candidate is a self-starter who thrives in a fast-paced Agile environment, working collaboratively with Product and Engineering teams to ensure high-quality software.

Responsibilities

• Develop and execute manual test plans, test cases, and test scenarios
• Perform functional, regression, integration, exploratory, end-to-end, and user acceptance testing
• Validate REST APIs using Postman or similar tools
• Execute database queries to verify backend data and troubleshoot issues
• Identify, document, and track software defects through resolution using Jira or similar tools
• Collaborate with Product Managers, Developers, and QA teammates throughout the software development lifecycle
• Participate in Agile ceremonies, including sprint planning, standups, and retrospectives
• Reproduce customer-reported issues and verify bug fixes
• Continuously improve testing processes and ensure high-quality releases

Qualifications

• 5+ years of manual software testing experience
• Experience testing SaaS web applications
• Strong understanding of SDLC, STLC, and Agile/Scrum methodologies
• Experience testing REST APIs using Postman
• Strong SQL skills for database validation
• Excellent analytical, troubleshooting, and communication skills
• Ability to manage multiple priorities and work independently with minimal supervision

Preferred

• Basic knowledge of Selenium, Playwright, or Cypress
• Familiarity with Git and CI/CD pipelines
• Experience in healthcare, fintech, or other regulated industries
• Experience with accessibility and cross-browser testing

Benefits

• Annual Offsite to hack & meet the team (2024: Japan, 2025: Hawaii)
• Competitive salary
• Gym reimbursement
• Commute reimbursement
• Flexible working hours
• Subsidized health benefits (Medical, Dental, Vision)
• Professional development stipend
• Flexible time off
• Cell phone service reimbursement (up to $100/mo)