Senior Manager, Workday Platform & Enterprise Applications

About the role

The Senior Workday Manager will oversee the Workday platform strategy, governance, and operational excellence across all modules. This includes deep expertise in Workday HCM, Payroll, and other related modules, as well as hands-on configuration, support, and integrations.

Responsibilities

• Platform Strategy & Governance: Own the overall strategy, roadmap, and governance of the Workday ecosystem. Provide deep expertise across various Workday modules and ensure system performance, scalability, and compliance.
• Hands-On Configuration & Support: Configure and maintain Workday business processes, security roles, reports, calculated fields, integrations, and notifications. Troubleshoot complex production issues, review and approve configuration changes, lead testing efforts, ensure documentation of system design, changes, and architecture.
• Cross-System Architecture: Oversee integrations between Workday and enterprise systems, partner with architects to define data flows, transformation logic, and reconciliation controls. Ensure reconciliation controls between Workday and downstream systems.
• Business Partnership: Act as a trusted advisor to HR, Finance, Payroll, and Operations leaders. Translate business requirements into scalable system solutions, lead process redesign and optimization workshops, identify automation opportunities to improve efficiency, drive continuous improvement initiatives across business processes.
• Team Leadership & Governance: Lead and mentor a team of internal and external Workday analysts and administrators. Establish operating model for Workday support, develop KPIs for system performance and support effectiveness, ensure proper segregation of duties and security governance, provide executive-level updates on platform health and roadmap.
• Vendor & Compliance Management: Manage relationships with Workday AMS providers, implementation partners, integration partners, and payroll vendors. Ensure vendors adhere to security, compliance, and SLA requirements and lead escalations when necessary.
• Compliance & Controls Success: Partner with Internal Audit on SoD design and remediation, access reviews, control documentation, audit readiness, ensure proper documentation of configuration and business processes, maintain data privacy and regulatory compliance (SOX, HIPAA, GDPR as applicable).

Benefits

• Comprehensive health, dental, and vision coverage
• Retailer 401(k) match up to 4%
• Flexible PTO

Qualifications

• Extensive domain expertise: 7+ years of enterprise applications experience, at least 5 years of deep, hands-on Workday experience specifically across both HCM and Financials (must have both), and experience supporting Payroll within Workday.
• Technical proficiency: Proven track record in Workday configuration (not just oversight) and managing integrations using EIB, Core Connectors, Studio, and APIs. Strong understanding of enterprise architecture and data flows.
• Leadership mindset: Strategic thinker with a high ownership mindset, comfortable leading cross-functional teams and managing third-party AMS providers and vendors. Experience working with senior business stakeholders.
• Agile & adaptive: Thrives in fast-paced, evolving environments and possesses the "systems thinking" necessary to solve complex architectural challenges.