Senior Manager, Vertical Capability Integration

About the role

This highly collaborative position works across commercial, product, technology, operations, and enterprise teams to ensure vertical-specific strategies translate into practical, repeatable solutions that improve customer outcomes and accelerate business performance. Based on market insights and customer demands, you will help prioritize capability investments, influence solution development, and drive adoption across the organization.

Responsibilities

• Partner across Commercial, Product, Engineering, Operations, and Centers of Excellence teams to align vertical growth strategies with enterprise capabilities and drive cross-functional execution of key priorities
• Identify market, customer, and commercial opportunities; assess capability gaps; and translate business needs into scalable solutions, requirements, and enhancement priorities that support growth objectives
• Serve as a strategic advisor on complex and high-value opportunities by helping position enterprise solutions that address customer challenges while supporting repeatable business models
• Collaborate with Product and enterprise teams to support capability enhancements from concept through testing, launch readiness, and adoption across the vertical
• Analyze customer, competitor, and market trends to identify competitive strengths, risks, and opportunities, and influence solution positioning, targeting strategies, and capability investments
• Drive adoption of enterprise capabilities and standardized approaches to improve consistency, reduce fragmentation, and maximize business impact across priority customers and pursuits
• Monitor and communicate progress of capability initiatives, including prioritization, timelines, risks, outcomes, and business impact to vertical and enterprise leadership teams

Requirements

• Bachelor's degree from an accredited college or university
• Minimum 7 years of experience in sales, account management, commercial strategy, product management, operations, solution design, capability development, or related fields
• Minimum 3 years of experience partnering with cross-functional teams across Product, Technology, Operations, Commercial, or Centers of Excellence organizations
• Ability to travel up to 25%
• Strong ability to influence stakeholders and drive alignment in a matrixed environment
• Experience within transportation, logistics, supply chain, or a related industry
• Experience supporting vertical growth strategies, go-to-market execution, enterprise product adoption, or capability development initiatives
• Track record of translating customer, market, or business needs into scalable solutions and capability priorities
• Experience leading projects and cross-functional initiatives

Qualifications

• Values a diverse and inclusive work environment

Skills

• Strong communication and collaboration skills
• Ability to analyze data and make informed decisions
• Experience with project management tools and methodologies
• Understanding of market trends and customer needs

Benefits

• Your Health, Wealth and Self
• Three medical plans which include prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid observed holidays
• 2 paid floating holidays for U.S. hourly employees
• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps
• Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan

Pay

$113,000.00 - $254,200.00

Schedule

Full-time