Senior Manager Vendor Relationship Management

About the role

The Senior Manager, Vendor Management, oversees the performance and health of vendors involved in clinical trial execution. This role ensures vendors meet necessary qualifications and compliance standards, manages relationships, and oversees delivery to time, cost, and quality.

Responsibilities

• Oversee the performance and health of vendors within assigned segment to ensure deliver to plan time, budget, quality.
• Develop/enhance vendor performance scorecards that drive identification of mitigations/contingencies against performance risks/issues.
• Build and maintain strong relationships with key vendors.
• Act as the primary point of contact for relationship level vendor-related issues and escalations.
• Absorb portfolio resource demand and shortfall/mitigations for current and potential future portfolio with key vendors.
• Lead the integration of new vendors into Regeneron strategy and operating model(s) to create stronger probability of success with new collaborations; including alignment to Regeneron's digital infrastructure, data standards, and AI-enabled tooling requirements as part of the onboarding process.
• Mentor and develop team members, fostering a culture of continuous improvement.
• Collaborate with cross-functional teams to ensure cohesive vendor management practices.
• Engage with DSOEs Change Mgmt function to facilitate process change, stakeholder readiness and communication strategy as required.
• May have direct supervision over support staff.
• Ensure vendors comply with regulatory requirements and organizational standards, including proper documentation of partnerships is developed and maintained.
• Conduct regular quality and compliance assessments of vendors.
• Develop and implement corrective action plans for any identified issues.
• Lead relevant governance meetings on behalf of Regeneron including agendas, minutes, and timely follow-up of action items.
• Develop and/or manage against business continuity plans involving vendors.
• Conduct regular reviews and updates of business continuity plans.
• Ensure minimal disruption in clinical trial operations through effective continuity planning.
• Contribute to the Qualification process, with a steady focus on continuous improvement and stakeholder management.
• Ensure vendors are prepared for regulatory inspections and applicable audits.
• Coordinate and support inspection activities, including pre-inspection preparation and post-inspection follow-up.
• Maintain inspection readiness documentation and records.
• Lead and facilitate the conduct of the internal governance bodies related to sourcing strategy and operating models.
• Accountable for continuous assessment of capacity management for external resources.
• Lead the integration of new processes and/or changes to process across applicable vendors, with emphasis on digital enablement, AI-assisted workflow automation, and system interoperability across the vendor ecosystem.
• Oversee Vendor training curriculum assignments and training compliance.
• Champion AI and digital transformation initiatives within the vendor management function, identifying opportunities to leverage automation, predictive analytics, and intelligent tooling to enhance oversight, decision-making, and operational efficiency.
• Drive technology and systems integration across vendor interfaces, ensuring alignment with Regeneron's data governance standards, clinical technology platforms (e.g., eTMF, CTMS, EDC), and emerging AI-enabled capabilities.

Requirements

• Strong knowledge of GCP, FDA, EMA, and other relevant regulatory requirements.
• Highly collaborative with strong written and verbal communication skills; effective customer focus; ability to interact with all levels of employees and maintain confidentiality.
• High aptitude with Microsoft Office and clinical technology platforms (e.g., eTMF, CTMS, EDC).
• Excellent organizational and project management skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Self-starter who takes initiative, and can handle risk and uncertainty.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Ability to exercise sound judgment and decision-making.

Qualifications

• Minimum of Bachelors degree.
• Minimum of 8+ years in pharma industry, specifically in operations and/or vendor management discipline.
• Minimum of 10 years of experience and success in a clinical project/trial management role within biotech/pharmaceutical industry.

Skills

• Knowledge of GCP, FDA, EMA, and other relevant regulatory requirements.
• Collaborative and strong communication skills.
• High aptitude with Microsoft Office and clinical technology platforms.
• Organizational and project management skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Sound judgment and decision-making abilities.

Benefits

Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits.

Pay

$134,400.00 - $219,200.00 annually

Schedule

Full time