Senior Manager - Vendor Management Office (VMO)

About the role

The Senior Manager for Vendor Management Office (VMO) will lead the strategic direction of vendor management across Deloitte Technology US (DT-US). This role involves defining and executing the enterprise vendor management strategy, driving vendor governance, financial optimization, performance management, and risk alignment.

Responsibilities

• Lead the enterprise vendor management strategy across DT-US.
• Establish and evolve governance frameworks, operating models, policies, and standards across the vendor lifecycle.
• Advise the CIO, COO, and senior business leaders on vendor strategy, selection, and portfolio governance.
• Drive alignment across U.S. and Global VMO priorities and strategies.
• Build, lead, and develop a multidisciplinary VMO team spanning vendor governance, performance, financial management, and risk.
• Oversee end-to-end vendor lifecycle management, from onboarding through renewal or exit, while ensuring alignment with architecture, security, compliance, and risk requirements.
• Lead vendor portfolio strategy through major transformation efforts, including large-scale technology initiatives, mergers and acquisitions, and divestitures.
• Own vendor performance and financial management, including SLA/SLO alignment, KPI tracking, executive reporting, budgeting, forecasting, cost optimization, and issue remediation.
• Lead the enterprise VMO technology roadmap in ServiceNow, including Supplier Lifecycle Operations and Contract Management Pro, to advance automation, standardization, analytics, and AI-enabled capabilities.
• Own the third-party risk framework and partner across Procurement, Finance, Legal, Cyber, Risk, and Technology to strengthen vendor governance, manage risk, and inform long-term investment decisions.

Requirements

• Ability to work independently and collaborate as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines.
• Ability to mentor and provide clear guidance to others.

Qualifications

• Bachelor’s degree.
• 10+ years of experience in IT vendor management, supplier governance, strategic sourcing, or enterprise technology operations.
• 2+ years experience leading or transforming a Vendor Management Office or similar governance function in addition to working on the budgeting, forecasting and cost optimizations of VMOs.
• 8+ years vendor lifecycle management, performance governance, and financial management.
• 1+ years recently working with ServiceNow Supplier Lifecycle Operations (SLO) and Contract Management Pro as core VMO platform modules.
• Limited immigration sponsorship may be available.

Preferred

• Proven ability to lead teams and influence senior stakeholders.
• Strong strategic, analytical, and problem-solving skills.
• Executive communication and presentation skills.
• Experience in large-scale enterprise IT environments.
• Experience leveraging AI, predictive analytics, or automation in vendor management.
• Familiarity with third-party risk management frameworks (TPRM).
• Experience with IT financial management, chargeback/showback models.
• Experience developing vendor market intelligence and benchmarking.
• MBA or equivalent graduate degree.

Benefits

Deloitte offers a comprehensive benefits package, including health insurance, retirement plans, and a variety of professional development opportunities. The company also emphasizes diversity and inclusion, fostering an environment where all employees can thrive and contribute their unique perspectives.

Pay

The wage range for this role is $113,100 to $208,300, reflecting the wide range of factors considered in compensation decisions, including skill sets, experience, and organizational needs.

Schedule

This role is predominantly remote with the option to work from home or a nearby Deloitte office. Travel is expected to be 0-10% of the time.