Senior Manager; Vendor Management
Responsibilities
Leads all Vendor Management Lifecyle activities for vendors in-scope in partnership with CIO team and vendor stakeholders
Leads annual Joint Business Planning, QBR, and recurring performance management activities with targeted vendors
Works with functional partners to define business requirements and monitor achievement for vendors inscope
Builds deep understanding of operations of vendors in-scope and opportunities to improve their performance
Supports in category strategy development, negotiations, and contracting by acting as a focal point from VMO for vendors in-scope
Assists in vendor contract negotiations, vendor termination
Responsible for effective vendor onboarding
Assists in managing budget and performance for target vendors
Contract optimization
Understands specific requirements for vendors in the portfolio based on needs of IT business stakeholders
Builds deep understanding of category, cost and innovation drivers as well as business needs to improve vendor performance
Supports Procurement in developing robust IT category strategies to accommodate emerging needs of global IT and business team
Supports Procurement in exploring vendors to meet new sourcing needs and qualifying new vendors within the sub-category if needed
Leads vendor rationalization for category
Collects, analyzes, and aggregates information across cross-functional stakeholders
Qualifications
- Bachelor's degree with Masters or MBA preferred
Deep expertise in end to end vendor management for Microsoft, Salesforce, and ServiceNow, including sourcing, renewals, risk management, and value realization
10+ years of sourcing or IT project management experience
Minimum of 6 years managing teams
Demonstrated ability to set and meet deadlines and manage related risks
Strong situational leadership instincts and abilities
Ability to manage and work with culturally and geographically diverse populations
Ability to lead and drive virtual teams
Proven ability to manage global projects, business relationships, and staff resources
Strong negotiation, networking, and conflict resolution skills
Understanding of cost savings and value drivers within Global IT hardware and software
Experience with managing vendor relationship or sourcing and procurement process
About the role
Senior Manager; Vendor Management
Reference Code 1812
Country: Canada; United States
US Locations: USA - Hermitage; USA - Atlanta; USA - Austin; USA - Charlotte; USA - Chicago; USA - Cincinnati; USA - Cleveland; USA - Dallas; USA - Detroit; USA - Houston; USA - Mclean; USA - Miami; USA - Morristown; USA - Nashville; USA - Philadelphia; USA - Pittsburgh; USA - Princeton; USA - Stamford; USA - Tampa
Non-US Locations: CAN - Edmonton; CAN - Halifax; CAN - Ottawa; CAN - St. John's; CAN - Toronto