Jobs · Management · Massachusetts

Senior Manager, Vendor Data Quality Lead

CVS Health · Boston, MA · 2 wk ago
HybridManagement$68k/yrFull-time

Responsibilities

  • Accountability for vendor data and vendor processes to collect vendor data specific to Members' benefits.
  • Market scan for vendor solutions for new and innovative benefits.
  • Set up/onboard new vendors on the vendor database to provide required monthly reporting.
  • Set up procedures, technologies, and benchmarks to track data quality and identify potential issues, including data accuracy, completeness, and timeliness.
  • Develop vendor scorecard focusing on financial, customer satisfaction, and learning & growth perspectives, using key performance indicators (KPIs) to track progress and identify areas for improvement in real time.
  • Monitor open commitments and follow up with vendors for audits, reporting, invoicing, and data reconciliation.
  • Provide insight into complex vendor problems and track to resolution.

Requirements

  • 5+ years of prior healthcare vendor relations, project management or reporting experience.
  • 3+ years of experience in Medicare or Medicaid.
  • Ability to synthesis financial data from trend, seasonality and unique outliers perspective while presenting reasoning behind the emerging experience.
  • Ability to present complicated analyses and concepts in a simple manner, and to communicate insights and recommendations to leadership.
  • Proficiency with Microsoft Office applications including Word, Excel, PowerPoint.
  • 5+ years’ experience using data visualization tools such as Tableau or Power BI.
  • Experience in data management, product management, or vendor management.
  • Working knowledge of advanced analytical approaches and best practices for database development and design.
  • Strong analytical skills and proficiency with relevant software and databases.
  • Strong technical, verbal, and written communication skills.
  • Strong attention to detail and organizational skills.
  • Strong experience with data quality management and data governance.

Preferred Qualifications

  • Master’s degree in data/technology or Finance.
  • 5+ years of experience with databases and database management.
  • 5+ years of experience in Web and Internet applications demonstrating the ability to utilize technology tools.

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