Senior Manager, Vendor Data Quality Lead
CVS Health · Boston, MA · 2 wk ago
HybridManagement$68k/yrFull-time
Responsibilities
- Accountability for vendor data and vendor processes to collect vendor data specific to Members' benefits.
- Market scan for vendor solutions for new and innovative benefits.
- Set up/onboard new vendors on the vendor database to provide required monthly reporting.
- Set up procedures, technologies, and benchmarks to track data quality and identify potential issues, including data accuracy, completeness, and timeliness.
- Develop vendor scorecard focusing on financial, customer satisfaction, and learning & growth perspectives, using key performance indicators (KPIs) to track progress and identify areas for improvement in real time.
- Monitor open commitments and follow up with vendors for audits, reporting, invoicing, and data reconciliation.
- Provide insight into complex vendor problems and track to resolution.
Requirements
- 5+ years of prior healthcare vendor relations, project management or reporting experience.
- 3+ years of experience in Medicare or Medicaid.
- Ability to synthesis financial data from trend, seasonality and unique outliers perspective while presenting reasoning behind the emerging experience.
- Ability to present complicated analyses and concepts in a simple manner, and to communicate insights and recommendations to leadership.
- Proficiency with Microsoft Office applications including Word, Excel, PowerPoint.
- 5+ years’ experience using data visualization tools such as Tableau or Power BI.
- Experience in data management, product management, or vendor management.
- Working knowledge of advanced analytical approaches and best practices for database development and design.
- Strong analytical skills and proficiency with relevant software and databases.
- Strong technical, verbal, and written communication skills.
- Strong attention to detail and organizational skills.
- Strong experience with data quality management and data governance.
Preferred Qualifications
- Master’s degree in data/technology or Finance.
- 5+ years of experience with databases and database management.
- 5+ years of experience in Web and Internet applications demonstrating the ability to utilize technology tools.