Senior Manager US Immigration

Position Summary

The Senior Manager, US Immigration Operations provides operational management for Bristol Myers Squibb's US immigration program, ensuring disciplined execution in support of talent mobility, compliance, and business continuity.

Key Responsibilities

• Serve as BMS's operational point of contact for US immigration case management, accountable for end-to-end delivery for the sponsored workforce.
• Own day-to-day execution across visa categories and geographies.
• Ensure case accuracy, deadline management, and priority action visibility across a high-volume, multi-jurisdictional portfolio using available case management platform.
• Partner with BMS' outside immigration counsel/providers to ensure timely filings and high-quality work product performance aligned with SLAs and global standards.
• Use predictive tools to proactively manage case risk.
• Identify cases at risk of delay, RFE, rejection, or status lapse.
• Escalate findings to the Associate Director and drive operational response.
• Collaborate with vendors, Total Rewards, and other stakeholders on compensation-related immigration requirements.
• Address immigration related prevailing wage requirements, wage transparency compliance, and other obligations.

Experience Profile

• Core Experience and Expertise:
• Immigration Case Management: 5+ years of corporate immigration experience with ownership of end-to-end case management across nonimmigrant and immigrant visa categories.
• Strong knowledge of US immigration categories (H-1B, LCA/PERM, prevailing wage, L-1A/L-1B, O-1, TN, E-3, and EB preference categories).
• Compliance and Eligibility Verification: Expertise in I-9 compliance, E-Verify, and employment eligibility verification practices.
• Vendor and Counsel Management: Experience managing outside immigration counsel and vendors to quality and timeline expectations.
• Communication Ability: To communicate complex immigration matters clearly to employees, HR partners, and senior leaders across global audiences.
• Operational Platform Proficiency: Strong organizational skills with experience managing a high-volume, multi-jurisdictional caseload using vendor driven case management platforms.
• Demonstrated ability to use AI-powered tools, automation features, and intelligent platform capabilities to improve accuracy, efficiency, and case outcomes.
• Additional Experience and Differentiators:
• Bachelor's degree in Human Resources, International Business, Law, or a related field.
• J.D. or immigration paralegal certification is a plus.
• Global Program Experience: Experience supporting a global immigration program in a multinational corporate environment.
• Familiarity with Global Mobility concepts such as relocation, international assignments, tax equalization, and cross-border employment compliance.
• Technology and AI Experience: with HRIS platforms (Workday) and technology-enabled workflow or document processing tools.
• Familiarity with AI-enabled immigration platform features.
• Experience using intelligent document processing, or digital compliance monitoring tools in day-to-day immigration operations.
• Process Improvement Experience: Applying methodologies such as Lean, Six Sigma, or equivalent.

Compensation Overview

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Benefit Offerings

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support Programs: BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.