Senior Manager, Trust Investigations
About the role
This role will be hybrid at LinkedIn's Mountain View, CA campus.
Responsibilities
- Manage a team of technical threat investigators focused on adversarial threats via incident response, proactive threat hunting, and root cause analyses of complex abuse.
- Define and own program objectives, success and impact metrics for investigations focused on adversarial abuse that drive outcomes aligned with LinkedIn Trust’s priorities.
- Directly ensure quality, throughput, precision and innovation in investigative and incident response work to drive enforcement accuracy and actionable vulnerability identification.
- Partner with senior ICs and leaders in Trust Engineering, Data, Product and Policy roles to ensure shared investigation and incident management priorities that align case outcomes to Trust’s R&D strategy
- Maintain and develop investigative tradecraft that is AI-first and addresses the evolving nature of adversarial abuse, with partners and independently.
- Manage executive and partner communications on the outcomes of casework, incidents and root cause analyses to influence fast decision making in high consequence abuse situations.
- Mentor individual contributors on technical, operational and organizational aspects of the job, enabling the team to invest in themselves and their technical capabilities
- Lead the team in trend analysis, promoting thorough research and data-driven decision-making for effective fraud and abuse mitigation
Qualifications
- Bachelor’s Degree in cyber security, criminal justice or other related technical disciplines, or equivalent technical experience
- 3+ years managing teams focused in a security operations, threat intel, or trust and safety investigations
- 7+ years working on related subject matter including fraud and scams, account and content abuse, or targeted threat activity.
- Experience with all-source investigation techniques, working with diverse structured and unstructured data sets in a security or Trust setting.
Preferred Qualifications
- Master’s Degree in cyber security, criminal justice or related technical disciplines
- 9+ years experience in one or more of the following areas OR combination thereof: - Content moderation and policy enforcement
- Counter-fraud or financial crime enforcement
- Strong technical acumen and the ability to translate data and investigative insights into actionable insights for Engineering and AI partners as well as senior leadership.
- Excellent communication skills, with the ability to inspire and influence across all levels of the organization.
- Proven experience developing and maintaining senior individual contributors, with a strong track record of building high performing teams.
- Proactive threat and fraud hunting against large scale threats
- Experience leading global teams spanning multiple locations/time zones
- Demonstrated ability to navigate complex cross-functional dependencies and drive collaboration across diverse teams.
- Experience working with SQL, Python or similar scripting languages
- Experience working or managing projects that have enterprise-wide impact and/or multi-organization cross functional stakeholders.
Suggested Skills
- Organizational Design Experience
- Security Operations Management
- Threat Intelligence
Benefits
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits.
Additional Information
Equal Opportunity Statement
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