Senior Manager - Treasury and Cash Operations, Maison Madison

About the role

The Senior Manager of Treasury & Cash Operations will oversee cash office operations, ensuring audit compliance, effective transaction management, and integrity of MSC and related systems. They will enforce segregation of duties and dual control procedures, monitor outstanding aged deposits, lead training initiatives, establish reconciliation processes, and partner with Treasury and Internal Controls to align cash management processes with company policies.

Responsibilities

• Ensure audit compliance, effective transaction management, and integrity of MSC and related systems
• Maintain alignment with enterprise treasury and internal control frameworks
• Enforce segregation of duties and dual control procedures to strengthen internal controls and minimize risk
• Monitor, review, and resolve outstanding aged deposits to reduce financial exposure
• Lead training initiatives on cash handling standards, POS operations, and treasury policies to improve accuracy and compliance
• Establish and maintain reconciliation processes and documentation to support timely investigation and resolution of discrepancies, losses, and overages
• Serve as a treasury liaison, partnering closely with Treasury and Internal Control teams to ensure alignment with corporate policies and governance standards
• Partner with Selling team on resolving all POS-related questions
• Oversee all cash handling, accounting, and boutique requirements in a secure, accurate, and timely manner
• Ensure the correct cash transaction procedures are adhered to by all boutique staff and management
• Conduct relevant and necessary training for Cashiers, SSAs, and Sales teams in order accurately process transactions and perform their duties
• Communicate all policy and procedures updates pertaining to POS and Cash Office procedures with all members of the store team
• Ensure consistent communication with Store Management and Director of Operations
• Manage and oversee weekly cash audits
• Proactively follow-up on cash discrepancies and communicate with management and Accounting
• Order supplies for the Cash Office
• Review and audit all daily media
• Create team schedule and assist with the annual review process
• Responsible for completion of remote sales
• Partner with Corporate Accounting Department to provide all chargeback information requested
• Support with other operational duties as needed

Requirements

5+ years of retail and cash management experience in a similar role; prior experience in a luxury environment preferred. People-management and mentor experience for a team of five or more employees. Strong leadership, communication, and planning skills. Ability to work well under pressure. Even-tempered with ability to continuously multi-task. Strong organizational and analytical skills with a deep understanding of inventory management. Flexible with schedule changes to accommodate needs of the business. Demonstrated leadership, ability to coach high-performing operational teams and proven ability to transform underperforming individuals/teams. Excellent problem-solving and communication abilities. Proficiency in retail systems, reporting tools and MS Office (experience with SAP Retail is a plus). Strong management soft skills. Commitment to operational excellence and client-first mentality. Ability to manage multiple priorities in a fast-paced, luxury retail environment. Acute interpersonal skills and a collaborative management style.

Qualifications

Education: Bachelor's degree in Business Administration, Finance, Accounting, or a related field. Certifications: Certified Treasury Professional (CTP), Certified Public Accountant (CPA), or equivalent certifications preferred.

Skills

• Proficiency in retail systems, reporting tools, and MS Office
• Experience with SAP Retail
• Strong leadership and mentoring skills
• Excellent problem-solving and communication abilities
• Ability to manage multiple priorities in a fast-paced, luxury retail environment
• Acute interpersonal skills and a collaborative management style

Benefits

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (18 DDO's, 12 company holidays, 2 wellbeing days, and sick & safe time)
Paid Parental Leave and Transition Time
401(k) and Roth Retirement Plan with company matching and profit sharing
Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support, and more!

Pay

$112,295.00 - $133,455.00

Schedule

Full-time