Senior Manager, Technical Program Management

About the role

Welcome to our small but mighty TPM (Technical Program Management) team! We are the driving force behind some of the most critical products, projects, and workflows within our company. With our strategic recommendations and execution prowess, we help shape the future of our product, which aims to transform the way the world reads.

Responsibilities

• Be an owner of program management strategy and roadmap planning across our Premium product line and multiple pillars/functions within Scribd.
• Work closely with a diverse set of stakeholders at all levels of the organization, fostering strong relationships and aligning diverse perspectives.
• Dive deep into the "how" and "why" of our projects, developing comprehensive plans that align with our overarching goals.
• Guide our decision-making process and ensure we stay on the right track.
• Act as a player/coach, directly managing and mentoring a small, high-impact team.
• Ensure your team's work aligns with company-wide goals.
• Drive multiple complex cross-functional programs simultaneously and create scalable frameworks across orgs and functions to track work and communicate on progress.
• Proactively propose success metrics for yourself, your team, and your programs when relevant and identify when these success metrics are at risk.
• Identify and optimize for process improvements at the team and cross-team level to deliver impact to the business at a larger scale.
• Partner with the Head of TPM to help evolve the TPM craft and standards across the organization.

Requirements

• 5+ years of experience in a TPM/program management, operations or equivalent role in a technology company.
• Previous experience in a people management or team lead capacity, with a track record of coaching and developing high-performing talent.
• Experience with the Software Development process, working with product and engineering teams or programs from roadmapping through delivery.
• Experience working directly with engineers, product managers, and product marketers.
• Track record of operating independently, leading through ambiguity, and navigating complex organizational dynamics.
• Experience using data to identify problems and communicate solutions.
• The ability to successfully work and partner across multiple functions in an organization.
• Excellent communication and interpersonal skills.
• Exceptional attention to detail and ability to understand and articulate the "big picture."
• Distinctive problem-solving and analytical skills.

Qualifications

• Thoughtful opinionator: strong, well-reasoned opinions and a willingness to voice them respectfully to stakeholders at all levels.
• Proactive communicator who doesn't wait for issues to arise before finding solutions.
• Relationship builder and organizational navigator who thrives in collaborative environments and enjoys forging connections with people across different teams and functions.
• A dedicated mentor who finds professional fulfillment in the growth and success of your team members.
• A continuous learner, with a growth mindset and a thirst for expanding your skill set with new challenges.
• A voracious reader with a passion for books and the written (and spoken) word in all its forms!

Skills

• Strong strategic thinking and ability to drive strategy.
• Effective leadership and team management skills.
• Ability to manage timelines and proactively identify and mitigate risks.
• Experience with data-driven decision making.
• Excellent communication and interpersonal skills.
• Ability to work independently and navigate complex organizational dynamics.
• Continuous learning and improvement mindset.

Benefits

• Comprehensive health, dental, and vision coverage.
• Mental health support and disability coverage.
• Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals.
• Paid parental leave and family support benefits.
• Retailer matching and employee equity.
• Learning and development programs and professional growth opportunities.
• Wellness and home office stipends.
• Complimentary access to the Scribd, Inc. suite of products.
• Enterprise access to leading AI tools.

Pay

At Scribd, Inc., your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. In the state of California, the reasonably expected salary range is between $152,500 [minimum salary in our lowest geographic market within California] to $228,500 [maximum salary in our highest geographic market within California]. In the United States, outside of California, the reasonably expected salary range is between $125,500 [minimum salary in our lowest US geographic market outside of California] to $217,000 [maximum salary in our highest US geographic market outside of California]. In Canada, the reasonably expected salary range is between $159,000 CAD [minimum salary in our lowest geographic market] to $203,000 CAD [maximum salary in our highest geographic market].

Schedule

Occasional in-person attendance is required for all Scribd, Inc. employees, regardless of location.