Senior Manager : Tax Technology Implementations

About the Team

The Tax Technology team owns the technology behind what happens on our platform. We build and run the systems that calculate indirect tax on every transaction and go beyond that by building automations and implementations the direct tax team relies on, supporting data operations across the tax function, and developing tooling and efficiencies that make the wider Tax Force faster. We are a global team spanning three brands: DoorDash, Wolt, and Deliveroo. More than eight separate billing domains feed into our tax services, each with its own architecture, roadmap, and engineering team, all of which must work together to ensure tax is correct on every order the first time.

About the Role

The Senior Manager, Tax Technology Implementations reports to the Director of Tax Technology and owns the technical implementation plan between the various domains and our indirect tax calculation service. You will translate indirect tax requirements into actionable specifications for engineers, maintain a single consolidated plan for Tax and Engineering leadership, and influence partner teams with a trusted source of truth. This role owns the tax outcome of implementations—including requirements, design judgment, and technical decisions.

Key Responsibilities

• Requirements and design: Author tax requirements and acceptance criteria that engineers build against and that hold up under audit; review design docs and push back on designs that won’t scale to tax rules.
• Scope and sequencing: Define in‑scope and out‑of‑scope items for each integration, own the critical path, and drive release timing; quickly assess downstream impact when a team slips and present options.
• Roadmap influence: Prioritize tax work onto eight other teams’ roadmaps and defend it when it’s bumped, fostering collaboration between engineering, product, and tax.
• Launch and operational readiness: Define testing, monitoring, and rollout criteria; set go/no‑go and rollback thresholds; ensure each integration lands with runbooks, alerting, and a clear steady‑state owner.
• Risk management: Own the risk register, escalate issues with recommended mitigations, and anticipate problems before they arise.
• Program execution: Maintain the integrated plan as the source of truth, keep decision cadence across Tax, Product, Engineering, and Data, and report status to senior leadership in a trusted format.

Qualifications

• 8+ years in a corporate tax department, public accounting, or technology consulting.
• Global or multi‑country indirect tax implementation experience, including familiarity with non‑US indirect tax regimes.
• Hands‑on experience implementing Marketplace Facilitator laws across jurisdictions.
• Program or project management experience across multiple dependent engineering teams, including building plans, milestones, dependency maps, and driving them to completion.
• Direct engagement with engineering teams on product development, with the ability to read technical design documents and assess their viability.
• Experience defining testing and monitoring strategies for systems where correctness matters.
• Strong analytical skills, high organization, and meticulous attention to detail, with the ability to hold both the big picture and the specifics.
• Comfort operating without formal authority in a highly collaborative, multi‑stakeholder environment; ability to challenge the status quo while keeping partners aligned.

Compensation

The successful candidate’s base salary will fall within the range of $155,000 – $228,000 USD, localized according to work location and determined by factors such as skills, experience, qualifications, and market conditions. In addition to base salary, the role includes opportunities for equity grants.

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits and mental health program
• Commuter benefits match
• Paid time off (flexible PTO/vacation for salaried roles; accrued vacation for hourly roles) and paid sick leave
• Medical, dental, and vision coverage
• 11 paid holidays
• Disability and basic life insurance
• Family‑forming assistance