Senior Manager, Talent & People Operations, Claude Corps

About the role

The role is located remotely within the United States and is full-time. It reports to the Head of People and is responsible for managing a pod of early-talent recruiters and fractional HR coordination support.

Responsibilities

• Lead the pod, managing the fractional early-talent recruiters and HR coordinators supporting Claude Corps.
• Set the week's priorities, run the load-balancing when a cohort deadline compresses, coach against the bar, and grow the team's headcount and capability as cohorts scale.
• Own screening and selection, running the funnel from application review through offer, against the program's selection rubric and calibration process.
• Own the employer-of-record lifecycle, offering and e-sign, background checks, I-9 and work authorization, payroll setup, benefits enrollment, onboarding.
• Use AI to hold the ratio, finding repetitive work in recruiting and HR ops and getting it automated or AI-assisted.
• Co-own employee relations and performance with program management, handling performance and conduct issues early, documenting consistently, and resolving them with the program manager rather than around them.
• Build the systems, turning one-cohort processes into repeatable operations: screening workflows, HR SLAs, multi-state compliance, and clean handoffs with our program partners.

Requirements

• 5+ years across recruiting and HR or people operations, including time owning both, not just one.
• You've managed people, and you've managed through others' capacity, including contractors, shared services, or fractional support.
• You've run high-volume or early-talent hiring, and you've owned HR operations (payroll, benefits, compliance, onboarding).
• You already use AI in your own work and can point to something you automated or rebuilt with it.
• You're comfortable with ATS and HRIS configuration, workflow automation, and prompting.
• You've handled employee relations and performance conversations, and you're steady in them.
• You're comfortable in a program that is still being built. You bring structure without waiting for someone else to hand it to you.
• You hold a high bar on quality and candidate experience at the same time.
• You communicate directly and work well across partner organizations with different systems and cultures.
• You care about the mission: expanding who gets to build with AI, and doing right by the people you employ.

Qualifications

• Comfortable with remote work.
• Experience with full-time employee benefits, including health insurance, retirement plans, and paid time off.

Skills

• Strong leadership and project management skills.
• Experience with AI and automation tools.
• Excellent communication and interpersonal skills.
• Ability to handle performance and conduct issues.

Benefits

• Full-time employee benefits package including medical, dental, and vision insurance, FSA, EAP, 401(k), life & disability insurance, and identity theft protection.
• Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2).
• $1,000 annual professional development stipend and home office setup support.
• Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings.

Pay

The pay range for this role is $110,000—$150,000 USD.