Senior Manager, Talent Acquisition

About the role

The Senior Manager, Talent Acquisition at Ergon Inc. leads the execution and continuous improvement of the company's enterprise recruiting strategy, focusing on building a Center of Excellence (COE) model for salaried hiring. This role ensures consistent, high-quality hiring outcomes through a disciplined, scalable, and data-driven approach, while strengthening proactive talent pipelines across experienced and early career talent.

Responsibilities

• Define and execute enterprise recruiting strategy aligned to workforce plans and business priorities
• Build and lead a Center of Excellence (COE) for salaried recruiting, establishing standardized processes, tools, and service delivery models
• Establish and enforce recruiting standards, service levels (SLAs), and consistent practices across all business units
• Build and maintain proactive talent pipelines for critical and salaried roles, reducing reliance on reactive recruiting
• Lead university relations and early talent programs (internships, co-ops, and conversion pipelines) to support long-term workforce needs
• Improve quality of hire through structured selection, assessment, and interview practices
• Drive consistency and rigor in candidate evaluation and hiring decisions across the enterprise
• Prioritize hiring needs and ensure alignment with HR Business Partners and business leaders
• Develop hiring manager capability in interviewing, candidate evaluation, and decision-making, reinforcing accountability for outcomes
• Maintain and monitor key metrics including time-to-fill, offer acceptance rates, and first-year retention
• Optimize recruiting team capacity, workload balancing, and delivery model to support COE effectiveness
• Leverage data and analytics to identify risks, improve performance, and inform recruiting strategy
• Lead and develop the Talent Acquisition team, fostering a high-performing, accountable, and service-oriented culture aligned to Selfless Leadership

Requirements

• Bachelor's degree required
• 8+ years of progressive experience in Talent Acquisition
• Experience leading recruiting teams in a multi-function or multi-business environment
• Demonstrated success building scalable recruiting processes and operating models
• Experience partnering with and influencing business leaders on hiring decisions
• Strong analytical and data-driven decision-making skills

Preferred Qualifications

• Experience building or operating within a recruiting Center of Excellence (COE), particularly for salaried hiring
• Strong expertise in structured interviewing and selection methodologies
• Expertise in developing proactive talent pipelines, including early career programs
• Proven ability to improve hiring manager capability and accountability
• Strong stakeholder management and cross-functional collaboration skills
• Experience reducing reliance on external search firms through internal capability building